Portfolio Manager or Senior Portfolio Manager, Income Property Group

Location: 127 Public Square, Cleveland Ohio Job Summary The Portfolio Manager provides relationship management support for assigned portfolio of clients who are clients and prospects who are primarily active commercial real estate owners, investors and developers. Portfolio Managers work in strong partnership with Relationship Managers to provide comprehensive financial advice and solutions that enable the clients to meet their financial objectives and utilize the full breadth of Key's product platform. Portfolio Managers help drive the financial performance of the team's revenue and risk management goals through portfolio management activities including credit monitoring, file maintenance, on-going covenant compliance verification, business development and lending/sales support, and operational support.

Essential Functions Proactively manages the portfolio to both maximize profitability and ensure strong asset quality through consistent and timely identification and resolution of issues as well as accurate assessment and assignment of loan risk ratings. Assists in resolving out-of-balance and/or other default situations which may occur in the portfolio. Assists and supports in structuring and facilitating credit and non-credit product delivery while demonstrating sound risk management and maximizing risk adjusted returns on shareholder capital (assess the materiality of risks and appropriately mitigate/match with transaction return expectations).

Actively supports Key’s asset generation strategy which balances risk and return. Supports the team’s consultative process to deepen existing relationships, on-board new relationships and exit unprofitable relationships. Participates in call preparation.

Serves as the trusted advisor the clients and prospects. Establishes strong credibility with internal and external stakeholders (clients, colleagues, credit, and servicing) based on sound judgement and accurate and timely information sharing. Shares constructive and regular feedback with teammates and stakeholders.

Partners effectively with Credit, Product Partners, Closers, Servicing, technical services, and other partners to identify cross-sell opportunities and deepen client relationships as well as solve internal obstacles and deliver a seamless execution. Provides analysis of business and personal financial statements, and identification of transaction strengths and weaknesses to inform the deal structures, pricing and terms. Delivers timely and accurate completion of write-ups, loan recommendations and structuring, analysis of business and personal financial statements, identification of transaction strengths and weaknesses.

Analyzes and underwrites construction and interim loans to the requirements as set forth by KeyCorp credit policy. Coordinates and completes annual reviews, loan renewals, quarterly portfolio reviews, and asset quality reports on a timely basis. Monitors assigned portfolio for adherence to approved loan requirements and manage past dues, requirement ticklers, portfolio follow-up, credit files, etc.

Works with Portfolio Services department to facilitate completion of annual reviews and property inspections, monitoring of covenant compliance and other items to secure the Banks position and avoid potential losses. Participate in community and professional organizations which enhance our expertise and profile. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Bachelor's Degree in accounting, finance or related field (preferred) OR equivalent experience (required) Work Experience - Portfolio Manager 1 years of finance related experience (preferred) Strong proficiency in MS Office suite, spreadsheets, Internet applications, and common business software (preferred) Demonstrated ability to communicate effectively in both written and verbal communications (preferred) Work Experience - Senior Portfolio Manager Bachelor’s degree in accounting, finance or related field, or equivalent experience At least 3 plus years of commercial real estate underwriting and/or lending experience Strong proficiency in MS Office suite, spreadsheets, Internet applications, and common business software Demonstrated ability to communicate effectively in both written and verbal communications Preferred Qualifications - Senior Portfolio Manager Master of Business Administration Broad knowledge of key product areas, such as interim and permanent credit facilities, cash management, interest rate management, syndications, private equity, subordinated debt, deposits, leasing, private banking, equipment finance, etc. Experience in credit and/or workout teams Skills Outstanding credit skills, analytical skills, and financial acumen Excellent communication and listening skills Uses analytical approaches to identify issues, evaluate options, and implement effective solutions that support portfolio goals. Rapidly absorbs new information and adapts to evolving tools, processes, and business priorities.

Uses his/her time effectively and efficiently; can attend to a broad range of activities and keep projects/tasks moving forward within a reasonable and quick timeframe, if necessary. Makes timely and informed decisions by balancing data insights, stakeholder input, and business impact. Prioritizes stakeholder needs and delivers solutions that enhance user experience and business value.

Leverages quantitative analysis and performance metrics to guide strategic portfolio recommendations. Core Competencies All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel Occasional travel to include overnight stay. Work Location Category Hybrid (3 days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.

Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here (https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 04/15/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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