PLM Systems Analyst (South San Francisco)

Job Title: PLM Systems Analyst Location: On Site - South San Francisco, California, United States Salary: $135,000-$165,000 Skills: Siemens PLM, Teamcenter, NX, System Administration, Troubleshooting About the Transportation, Logistics, Supply Chain and Storage Company / The Opportunity: Join a dynamic leader in the transportation, logistics, supply chain, and storage industry, recognized for developing and supporting mission-critical technology solutions that drive innovation in autonomous delivery and operational excellence. As a PLM Systems Analyst, you will play a key role in supporting and optimizing the suite of engineering applications that power the design, manufacture, and maintenance of advanced drone delivery systems. This opportunity is ideal for a systems analyst passionate about engineering tools, process improvement, and collaboration in a fast-paced environment with real-world impact.

Responsibilities: Provide day-to-day administration and support for Siemens PLM tools, including Teamcenter, NX, and StarCCM+. Own and resolve L1 and L2 PLM support tickets, focusing on user access, troubleshooting, and minimizing recurring issues. Partner with Siemens and internal IT to escalate and resolve complex issues efficiently.

Manage system configuration, environment setup, and routine maintenance to ensure system stability and reliability. Document processes, troubleshooting steps, and system updates to enable scalable workflows. Support system upgrades, patches, release cycles, and undertake testing, validation, and user coordination to minimize disruption.

Collaborate with engineers to understand usage, identify pain points, and implement workflow improvements. Support and troubleshoot integrations between Teamcenter and other engineering or enterprise systems. Assist with onboarding and training of new users, ensuring effective system access and tool utilization.

Must-Have Skills: 3–5+ years of experience supporting Siemens PLM or related engineering tools (e.g., Teamcenter, NX, StarCCM+). In-depth understanding of PLM concepts, CAD/CAE workflows, and engineering toolchains. Proven experience providing L1/L2 technical support and diagnosing system, user, and integration issues.

Demonstrated system administration expertise including access control, configuration, upgrades, and cloud-based environment management. Experience coordinating with vendors (preferably Siemens) for technical issue resolution. Excellent problem-solving and troubleshooting skills across multiple systems and functions.

Strong communication skills to explain technical concepts to both engineers and non-technical stakeholders. Ability to collaborate effectively with Engineering, IT, and Operations teams. Nice-to-Have Skills: Experience supporting integrations with enterprise systems such as ERP, MES, or API-based solutions.

Familiarity with change management processes (ECR, ECO, ECN) and engineering data management practices. Background in user onboarding, training, and developing technical documentation. Prior exposure to SOP development and workflow automation in engineering environments.

Track record of driving process improvements in PLM or related system landscapes.