Planning & Productivity Analyst

Select how often (in days) to receive an alert: Job Category: Technical Specialist / Manager Location: Liverpool, GB, L3 1NW Date: 26 May 2026 Role Title: Planning & Productivity Analyst Division: COO Location: Liverpool Contract: FTC Working pattern: Hybrid About the Role Responsible for supporting the Head of Planning and Productivity to ensure Group Operations has the optimal depth and breadth of multi-disciplinary resource to meet current and future needs and productivity within the business is monitored and reported upon What you’ll be responsible for Support Group Operations by maintaining up to date and accurate staffing and resourcing plans. Monitoring drivers against business change Provide business justification where additional recruitment needs are identified. Collaborate with functional leads to develop and implement plans for effectively managing short-term overload and underload of work through the year.

Support the Head of Planning and Productivity and CI team to embed process improvements across teams as part of the ongoing maintenance of capacity and Productivity models. Engage with management and People Business Partner to establish a deep understanding of the existing skills and qualities of the resource pool and ensure that career development is accommodate in resourcing decisions. Challenge the business protocols if they are adversely impacting resourcing and escalating to Head of Planning and Productivity where required.

Be the first line arbiter between conflicting resourcing needs within Group Operations. Support Head of Planning and Productivity to maintain staffing budget within Operations business area and closely work with People Team / Finance Support with forward planning to ensure succession planning for roles and growth in captured and skills gap are identified. Engage with Manager of Planning and Productivity to ensure we are prepared for strategic change within the business.

Any other duties as required. Updating live files and trackers with business changes in real time to ensure accurate view of Operations is maintained to support business decisions About you Excellent verbal and written communication skills particularly the use of data tables and graphics to convey data insights, leveraging analytics to ensure data-driven decisions are being made Ability to translate complex data into clear and accurate management information Experience of maintaining effective operational reports Ability to quickly build and maintain good working relationships with peers across multiple teams. Advanced level of Excel and Access good level of other MS suite products Strong organisational skills and ability to work well under pressure Self-starter and able to work under own initiative.

Strong personable and people skills to engage with people at various levels. Previous experience of working in a frontline or back-office planning function and advantage Experience of WFM systems and tools Educated to GCSE level or above (or equivalent) #J-18808-Ljbffr