People Operations Generalist

The People Operations Generalist plays a key role in supporting Click Bond's full employee lifecycle. This position is responsible for stewarding traditional HR responsibilities, including employee relations, benefits administration, compliance initiatives and reporting, data analysis, and policy implementation. The role partners closely with leaders and employees across the organization to enhance workplace culture, ensure compliance, and deliver exceptional People Operations support.

ESSENTIAL DUTIES AND RESPONSIBILITIES: HR Core Operations & Employee Experience Serve as a trusted HR partner by providing genuine support to employees and managers to enable clarity on policies, employee relations matters, and workplace practices to ensure consistency, fairness, and compliance. Maintain accurate and confidential employee records, ensuring integrity of data within the HRIS and adherence to retention, compliance, regulatory, and audit requirements. Support HR compliance programs by monitoring regulatory changes, reviewing policies, and proactively recommending updates to ensure the organization meets all federal, state, and local employment requirements.

Coordinate and support employee programs related to benefits, leave management (including FMLA/LOA), HR metrics, to enhance the overall employee experience. Support managers and employees to navigate sensitive matters such as performance concerns, corrective actions, workplace conflict, and investigations, ensuring proper documentation, partnership with external experts when necessary, and adherence to all company and regulatory standards. Partner with Organizational Development to leverage the company's Learning Management System (LMS) to ensure that all appropriate compliance-based training is scheduled proactively and conducted in an effective manner.

Reinforce positive organizational culture by supporting initiatives that promote communication, recognition, collaboration, psychological safety, and employee engagement across the company. Facilitate job description updates and accuracy within the company's Quality and Environmental Management System (QEMS), ensuring clarity and alignment with business needs. Serves as a trusted steward of confidential business and employee information, demonstrating integrity, discretion, and sound judgment in all interactions.

HR Data, Systems & Reporting Maintain and enhance data accuracy in the HRIS; produce necessary analysis and reporting to support decision-making and ensure compliance with employment regulations and internal standards. Support timekeeping and payroll-related processes by ensuring correct data submission, accuracy of employee hours, and adherence to payroll deadlines and all regulatory requirements. Participate in onboarding activities as needed to help new employees feel welcomed, informed, and aligned with company culture.

Collaborate with the People Operations team and Talent Acquisition Specialist to support ongoing recruiting processes, tools, and documentation. Report immediately all suspicious and hazardous conditions to a supervisor. Understand and observe all safety guidelines and ensure quality and safety by complying with all appropriate Click Bond policies and procedures.

Assist in maintaining clean, orderly and hazard-free work areas. Able to work with minimal supervision, be a self-starter and be detail oriented. Other duties as assigned.

To perform this job successfully, an individual must be able to demonstrate the following competencies: • Advanced PC skills with proficiency in MS Office including MS Word, Excel, and PowerPoint. • Preferred experience with Paycom software or ability to quickly learn the organizations HRIS systems. • Excellent verbal and written communication skills. • Excellent interpersonal, negotiation, and conflict resolution skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to act with integrity, professionalism, and confidentiality. • Thorough knowledge of employment-related laws and regulations. • Demonstrated knowledge of the human resources field • Awareness of OSHA regulations and compliance • Understanding of personnel and compliance records management EDUCATION AND/OR EXPERIENCE: • Bachelor's degree in Human Resources, Business Administration, or related field or related field required • 3 - 4 years of experience as an HR Generalist or HR Specialist • Experience with HRMS/HRIS systems PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The work is primarily sedentary, although there may be some walking, standing, bending, and carrying of items, such as paper or books, weighing less than 10 pounds. • Prolonged periods of sitting at a desk and working on a computer. • Must be able to access and navigate each department at the organization's facilities. • Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. • Regularly required to sit or stand for the length of shift, bend, and reach. CLICK BOND WAY - KEY ATTRIBUTES: • Communicates respectfully to all team members, vendors, and visitors. • Models a positive attitude. • Actively listens to others and supports the team environment. • Asks questions and learns from mistakes. • Executes tasks with minimal errors in a timely and efficient manner. • Attendance is consistent and meets or exceeds company standards.

Click Bond is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other protected classification. Click Bond complies with federal and state disability laws.

Click Bond will provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Nancy Rodriguez, Director, People Operations at 775.885.8000 ext. 1245