Payroll Manager

Job Description An established outsourced payroll provider is looking to appoint an experienced Payroll Manager to lead and develop a growing payroll function. This is a hands-on leadership role combining client-facing delivery, team management, and process improvement across a varied client portfolio.\nType: Permanent\nHours: Full-time (also open to part-time, minimum 4 days / 30 hours per week)\nLocation: Leicester (LE19) — office-based with on-site client support as required\nThe role\nYou’ll take ownership of end-to-end payroll operations while acting as a trusted expert for clients and an effective leader for the payroll team. Key responsibilities include:\nClient & onboarding\n\nActing as the go-to payroll expert for client queries (including complex cases)\nLeading new client onboarding: system setup, data migration, and process design\nDelivering software demos and supporting proposals for new business\nBuilding long-term client relationships and managing expectations confidentlyPayroll delivery\n\nOverseeing multiple payroll cycles (weekly / fortnightly / monthly)\nEnsuring payroll is accurate, compliant, and on time\nReviewing complex calculations (statutory payments, terminations, adjustments)\nProviding on-site support to clients (issue resolution / operational cover)\nSupporting ad-hoc payroll work as neededTeam leadership & planning\n\nLeading, mentoring and developing a payroll team (work allocation, deadlines, technical support)\nConducting regular 1:1s and performance reviews\nSupporting hiring and development of future talent\nCoordinating cover for absence/peak periods and contributing to forecasting/performance trackingSystems & compliance\n\nEnsuring compliance with UK payroll and HMRC legislation\nWorking with systems including Paycircle, Sage, Modulr, NEST, and The People’s Pension\nCompleting payroll health checks to identify risks and improvements for non-payroll clientsWhat we’re looking for\n\nProven experience in a Payroll Manager / Senior Payroll role\nStrong technical knowledge of UK payroll + HMRC legislation\nExperience managing a team and handling multiple client payrolls\nConfident communicator with strong client-facing capability\nCommercial awareness (comfortable managing fee reviews/pricing discussions)\nProactive, improvement-led leadership styleBenefits \n\nSalary sacrifice schemes\n34 days holiday (option to buy more)\nPrivate health insurance\nDeath in service benefit\nFree on-site parking\nHealthshield\nPerformance development support\nOpen plan office\n\nCherry Professional are recruiting for this opportunity on behalf of our client.

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