Partner Channel Co-ordinator - (12month FTC)

Essential

We're looking for someone who can demonstrate:

• Previous experience in a Sales Coordinator, Account Coordinator, Partner Support or Customer Service role.
• Excellent organisational and planning skills with the ability to manage multiple priorities.
• Strong communication skills with the confidence to build relationships across all levels of an organisation.
• Excellent attention to detail and a high level of accuracy.
• Experience using Microsoft Office, particularly Excel, Outlook and PowerPoint.
• Experience working with CRM systems (Salesforce experience would be advantageous).
• Ability to work independently whilst contributing positively within a team.
• Experience working within a Channel, Partner or B2B sales environment.
• Experience coordinating commercial programmes, contracts or incentive schemes.
• Experience organising events and managing project administration.
• Knowledge of Salesforce CRM.

Job Description

Skills & Experience

Essential

We're looking for someone who can demonstrate:

• Previous experience in a Sales Coordinator, Account Coordinator, Partner Support or Customer Service role.
• Excellent organisational and planning skills with the ability to manage multiple priorities.
• Strong communication skills with the confidence to build relationships across all levels of an organisation.
• Excellent attention to detail and a high level of accuracy.
• Experience using Microsoft Office, particularly Excel, Outlook and PowerPoint.
• Experience working with CRM systems (Salesforce experience would be advantageous).
• Ability to work independently whilst contributing positively within a team.

Desirable

• Experience working within a Channel, Partner or B2B sales environment.
• Experience coordinating commercial programmes, contracts or incentive schemes.
• Experience organising events and managing project administration.
• Knowledge of Salesforce CRM.

Responsibilities

Key Responsibilities

Partner Support & Relationship Management

• Act as the first point of contact for Partner enquiries, ensuring requests are managed efficiently or directed to the appropriate teams.
• Support Channel Account Managers with day-to-day administration and partner engagement activities.
• Build positive relationships with Canon Partners and internal stakeholders to ensure an exceptional customer experience.
• Assist with the onboarding of new Channel Partners, ensuring all documentation, communications and processes are completed accurately.

Programme & Commercial Administration

• Coordinate Canon's Partner Programme, including partner communications, audits and programme administration.
• Administer partner reward and incentive schemes, including communications, claims and reporting.
• Manage partner rebate programmes and promotional activities.
• Raise purchase requisitions and Requests for Authorisation (RFAs) in line with company processes.
• Support the administration of business development initiatives, including funded programmes and partner incentives.

Contracts & Compliance

• Coordinate Partner Agreements and contracts, ensuring documentation is complete, compliant and accurately maintained.
• Work closely with Legal, Sales and Partners to ensure contracts are signed, renewed and stored in accordance with company policies.
• Support contract termination and amendment processes where required.

CRM & Data Management

• Maintain accurate Partner information within Salesforce CRM and other business systems.
• Ensure partner records, contacts, accreditations, registrations and account information remain current.
• Manage Partner Portal registrations and user access.
• Produce accurate reports and maintain high levels of data integrity.

Events & Communications

• Coordinate internal and external meetings, partner events and workshops.
• Manage invitations, venue bookings, travel arrangements and event logistics.
• Provide on-site support for partner events where required.
• Coordinate the distribution of price lists, partner communications and sales bulletins.

Operational Support

• Monitor shared team inboxes and ensure Partner enquiries are responded to promptly.
• Work closely with internal departments including Sales, Finance, Service, Product Management and Business Intelligence to coordinate business activities.
• Continuously identify opportunities to improve processes and operational efficiency.

Qualifications

Canon Core Behaviours

• Drive for results
• Focus on the Customer
• Take ownership and accountability
• Act as a team player
• Shows courage and conviction
• People orientated
• Caring for self and others

About Us

At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good.

We welcome applicants from all communities and backgrounds.

Why Join Us?

• Be part of a diverse, energetic team, joining 50+ nationalities at our Stockley Park Head Office
• Enjoy hybrid working (3 days in office, 2 from home)
• Benefit from flexible hours, professional development, and a wide range of perks
• Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
• Access a competitive salary, benefits, a generous pension scheme and up to 38% discount on Canon products
• Be part of a company that values sustainability, inclusion, and your personal growth
• Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site

If you are ready to make an impact – we’d love to hear from you.

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