Organizational Performance Manager

POSITION SUMMARY/RESPONSIBILITIES Through collaboration with Women’s Health & Neonatal Intensive Care Services’ faculty/staff, responsible for documentation of the Maternal & Neonatal performance improvement (PI) process, ensuring on-going quality of care initiatives that impact the care delivered to the maternal and neonatal patient from admission through patient disposition and follow-up. Participates in internal quality audit activities, monitors compliance with appropriate metrics and lead performance improvement projects to ensure levels of care readiness and to address identified opportunities for improvement. Utilizes state and national benchmarks to determine maternal and neonatal care standards. May serve as facilitator/leader of process improvement efforts. EDUCATION/EXPERIENCE Bachelor’s degree, or other healthcare related field required. Three or more years of leading process improvement initiatives (quality experience preferred) in healthcare setting is preferred (i.e. Lean Six Sigma, IHI’s Model for Improvement). Previous project management, excellent communication and interpersonal skills required. Must demonstrate the ability to work effectively in a team environment.

LICENSURE/CERTIFICATION Project management coursework or certification in project management is desired.