Orbit Insurance Bilingual Business Analyst Role
Ontario Teachers Insurance Plan
Job Description
Explore a rewarding career as a Bilingual Business Analyst at Orbit Insurance Services in Waterloo, Ontario. Leverage your skills in English and French to advocate for business needs and improve processes. In this pivotal role, you will collaborate with various stakeholders to translate business requirements into actionable solutions.
Reporting to the Business Analysis Manager, you will focus on analyzing data, documenting workflows, and enhancing system efficiencies. Ensure adherence to quality standards while contributing to innovative process improvements. Key Responsibilities: โข Engage with stakeholders to determine project scope โข Conduct thorough analyses to identify process gaps โข Develop comprehensive test plans in collaboration with teams โข Document business requirements and create process models โข Provide consultation for existing information systems Requirements: โข Bilingual proficiency in English and French required โข 3-5 years in Business Analysis or related fields โข Proven ability to document and analyze processes โข Understanding of Call Centre applications is advantageous โข Knowledge of Lean methodologies encouraged Transform stakeholder insights into solutions that benefit Orbit Insurance's operational goals. #J-18808-Ljbffr