Operations Manager

Operations Manager Newly Refurbished Commercial Building A leading property consultancy is seeking an experienced Operations Manager to lead hard services and operational delivery at a flagship commercial development in the City of London. This newly refurbished, all-electric trophy asset comprises over 300,000 sq ft of prime workspace, premium occupier amenities and destination food & beverage offerings, delivering a best-in-class environment for a diverse occupier base. Working as part of an on-site management team, you will take responsibility for the day-to-day operational management of the property, ensuring the highest standards across engineering services, statutory compliance, health & safety and occupier experience.

Key Responsibilities Lead all hard services operations across the estate Ensure full statutory compliance and health & safety governance Manage M&E operations, plant performance and technical service delivery Oversee contractor and supply chain performance to ensure best-in-class service standards Support ESG initiatives and lifecycle planning across the asset Manage planned and reactive maintenance programmes Assist with service charge budgeting Build strong relationships with occupiers, clients and key stakeholders Support operational aspects of tenant fit-outs, mobilisation and occupation Maintain accurate compliance records, asset registers and operational documentation Proactively manage operational risk, crisis management and business continuity procedures About You Strong technical background within commercial property operations or facilities management Proven experience managing hard services within a high-profile commercial environment Excellent knowledge of statutory compliance, health & safety and building systems Experience managing contractors and specialist service partners Strong understanding of M&E and operational best practice Commercially aware with experience supporting service charge and budget management Confident communicator with strong stakeholder and occupier engagement skills IOSH, NEBOSH or relevant technical qualifications advantageous This is an excellent opportunity to join a market-leading organisation and play a key role in the operation of one of a premier commercial assets.