Operations Manager

Our client is seeking an Operations Manager to oversee daily transportation permitting operations across Canada and the United States. This role is responsible for managing the end‑to‑end permit request lifecycle, maintaining quality and turnaround standards, supporting operational scalability, and leading a team of permit consultants. The ideal candidate will bring strong experience in oversize and overweight transportation permitting, proven people leadership capability, and the ability to manage complex, high‑volume workflows.

Your Success Will Be Defined By Your Ability To Oversee daily permitting operations and ensure timely, accurate processing of permit requests Maintain compliance with Canadian and U.S. transportation permitting regulations Lead, coach, and support permit consultants to achieve performance and service standards Manage escalated, high‑priority, or complex permit requests Monitor quality, accuracy, and turnaround times to meet client expectations Support routing and planning analysis using mapping and internal tools Identify, implement, and refine workflow improvements to improve efficiency and scalability Balance competing priorities in a high‑volume, deadline‑driven environment Your strengths include: 3+ years of experience in transportation permitting Strong knowledge of Canadian and U.S. oversize and overweight regulations Proven leadership, communication, and team‑management skills Ability to work effectively under pressure and manage time‑sensitive requests Experience using transportation permitting systems and portals Familiarity with routing or mapping tools used in permit analysis Strong organizational skills and attention to detail A proactive, solutions‑focused approach to problem solving If you are interested in this role and meet the above criteria, please click the Apply button to send your resume directly to Bobi‑Jo Warner . #J-18808-Ljbffr