Operations Manager

Job Description Job Description Scope of Position The Operations Manager is responsible for leading and coordinating daily manufacturing operations to ensure the safe, efficient, and high-quality production of food products. This role drives operational performance through effective leadership, continuous improvement initiatives, employee development, and cross-functional collaboration. The Operations Manager plays a critical role in achieving production goals, maintaining regulatory compliance, and fostering a culture centered on safety, quality, accountability, and operational excellence.

Responsibilities Provide leadership and direction for all plant production operations to ensure operational goals, customer expectations, and quality standards are consistently achieved. Champion workplace safety by enforcing safety programs, policies, Lockout/Tagout procedures, and regulatory compliance standards. Drive continuous improvement initiatives to improve productivity, reduce waste, and achieve key performance indicators (KPIs).

Lead, coach, and develop production supervisors and frontline employees to build a high-performing and engaged workforce. Monitor production processes, identify operational bottlenecks, and implement effective solutions to improve efficiency and performance. Develop and manage production schedules while coordinating with maintenance teams to minimize downtime and maximize equipment reliability.

Manage departmental budgets and monitor operational expenses to support financial objectives. Ensure compliance with GMPs, food safety programs, sanitation standards, and all company policies and procedures. Conduct regular production floor audits and line reviews to ensure operational standards and standard work practices are maintained.

Support employee performance management, including coaching, training, evaluations, corrective actions, and development planning. Promote a collaborative team environment that supports safety, quality, productivity, and continuous improvement initiatives. Ensure accurate and timely completion of operational documentation and reporting requirements.

Communicate effectively with plant leadership and cross-functional teams regarding production performance, staffing, and operational priorities. Support and lead plant audit readiness for corporate, customer, and regulatory inspections. Assume leadership responsibilities in the absence of the Plant Manager as needed.

Perform additional duties and special projects as assigned. Qualifications Education & Experience Bachelor’s degree in Operations Management, Engineering, Business, or related field preferred; equivalent experience may be considered. Minimum of 5 years of leadership experience in food manufacturing or production operations required.

Strong understanding of food manufacturing processes, GMPs, food safety, and regulatory compliance requirements. Experience with Lean Manufacturing and Continuous Improvement methodologies preferred. Experience leading teams in a fast-paced manufacturing environment.

Core Competencies Strong leadership, coaching, and team development skills. Proven ability to drive operational performance and achieve production goals. Excellent problem-solving and critical-thinking abilities.

Strong communication and interpersonal skills with the ability to influence at all organizational levels. Effective organizational and time-management skills with the ability to manage multiple priorities. Financial acumen with experience managing budgets and operational expenses.

Strong computer proficiency, including Microsoft Office and ERP systems such as SAP or Oracle. Results-oriented mindset with a focus on safety, quality, accountability, and continuous improvement. Ability to work collaboratively across departments and foster a positive team culture.

Work Environment & Physical Requirements Work environment includes both office and manufacturing settings. Regular exposure to cold, wet, humid, and loud production environments. Ability to stand, walk, bend, and lift up to 50 pounds occasionally.

Ability to work flexible schedules, including periodic off-shift support as needed.