Operations Manager

Operations Manager – AI & EdTech Mentisprep | Full-Time | Remote (U.S. Time Zone Overlap Required) About Mentisprep Mentisprep is an education-focused organization helping ambitious students build future-ready skills through AI, technology, and academic enrichment programs. We combine structured learning, project-based experiences, and innovative educational tools to create meaningful outcomes for students.

Our culture values accountability, transparency, continuous improvement, and operational excellence. Role Description We are seeking a highly organized and proactive Operations Manager to oversee day-to-day operations and support the successful delivery of Mentisprep's educational programs, including our AI Champion Program. This role will coordinate cross-functional activities across instructors, students, developers, content creators, and leadership to ensure programs, projects, and operational processes run efficiently and consistently.

Key Responsibilities Manage program calendars, milestones, schedules, and operational workflows. Coordinate instructors, teaching assistants, office hours, and student project activities. Monitor student engagement, feedback, and program performance metrics.

Develop and improve standard operating procedures, onboarding processes, FAQs, and support workflows. Coordinate website, app, and content initiatives with developers and content teams. Track project timelines, priorities, and deliverables across multiple initiatives.

Support marketing and growth operations, including webinars, email campaigns, landing pages, and student recruitment efforts. Prepare operational reports, dashboards, and recommendations for leadership. Identify process bottlenecks and implement scalable solutions.

Maintain organized documentation, schedules, and operational systems. Qualifications 3–7 years of experience in operations, program management, project management, edtech, education, startups, or related fields. Strong organizational, project management, and workflow optimization skills.

Experience coordinating cross-functional teams and managing multiple priorities. Excellent written and verbal communication skills. Ability to analyze data, track metrics, and create actionable reports.

Proficiency with project management, collaboration, and documentation tools. Ability to work independently and adapt in a fast-growing environment. Preferred Qualifications Experience supporting high school, college, or educational programs.

Familiarity with AI, software, technology, or startup environments. Experience with digital marketing, customer engagement, or growth operations. What We Offer Opportunity to help shape operations at a growing AI education company.

Direct collaboration with founders and program leadership. Flexible remote work environment. Competitive compensation based on experience and impact.

Significant opportunities for growth and leadership. How to Apply Please submit: Resume or LinkedIn profile A brief note describing a program, project, or operation you have successfully managed Any relevant portfolio, project, or professional links Apply via LinkedIn Easy Apply or email: Subject: Operations Manager – AI & EdTech