Operations Manager

Job Description Position Details Job Title: Manager – Metal & Glass Location: Bangalore, India Purpose of the Position The purpose of this role is to drive business growth for Oxygen-Based Combustion Solutions across the Metal, Glass, Cement, and Non-Ferrous industries by identifying new business opportunities, providing technical solutions, managing project implementation, and delivering value-added services to customers. The incumbent will be responsible for developing market demand, securing new projects, and ensuring successful deployment of advanced combustion technologies. Principal Responsibilities Business Development & Market Expansion Identify, generate, and develop new business opportunities for Oxygen-Based Combustion Systems across industries such as Iron & Steel, Aluminium, Copper, Zinc, Lead, Glass, Cement, and related sectors.

Conduct market surveys, customer mapping, and competitor analysis to identify potential customers and market opportunities. Develop and execute go-to-market strategies to increase market penetration and business growth. Build and maintain strong customer relationships through regular engagement and value-added technical support.

Technical Solution Development Collect process data and perform technical evaluations to assess project feasibility and customer requirements. Prepare techno-commercial proposals and coordinate with the sales team to secure project orders. Select suitable equipment and establish design criteria for combustion system projects.

Provide innovative and energy-efficient combustion solutions tailored to customer processes. Project Execution & Customer Support Actively participate in project installation, commissioning, safety audits, process optimization, and customer training programs. Ensure smooth project handover and maintain long-term customer engagement post-implementation.

Support troubleshooting activities and recommend process improvements to maximize customer benefits. Monitor project performance and ensure compliance with safety, quality, and operational standards. Performance & Business Management Consistently achieve project sign-up, start-up, and revenue targets.

Lead negotiations and influence customer decision-making through strong technical and commercial presentations. Work independently with minimal supervision while effectively managing multiple projects and priorities. Support strategic business planning through market intelligence and business analysis.

Required Key Skills Technical Competencies Strong understanding of process design, unit operations, mass and energy balances, heat transfer, combustion, and reaction engineering. Extensive knowledge of industrial furnaces, burners, combustion systems, and thermal processes. Experience in project engineering, installation, commissioning, and process optimization.

Knowledge of industrial gas applications and oxygen-based combustion technologies is highly desirable. Business & Commercial Competencies Strong business development and market expansion capabilities. Proven ability to commercialize innovative technologies and drive customer adoption.

Excellent customer engagement, negotiation, and relationship management skills. Experience in business analysis, competitor assessment, and opportunity identification. Qualifications & Experience Bachelor's or Master's Degree in Metallurgical Engineering is a must Minimum 7 years of relevant industrial experience in one or more target industries, including: Integrated Steel Plants (Blast Furnace, Steel Melt Shop, Rolling Mills) Primary Non-Ferrous Industries (Aluminium, Copper, Zinc, Lead) Glass Manufacturing Industry Cement Industry Experience in industrial gas applications, combustion systems, project implementation, and technical sales/business development will be an added advantage.

Key Success Measures Achievement of business development and project conversion targets. Successful commissioning and start-up of combustion projects. Customer satisfaction and retention.

Growth in oxygen-based combustion solution adoption within target industries. Safe and timely execution of projects. This version is suitable for a mid-to-senior-level technical business development role focused on industrial gases, combustion technologies, and project implementation.