Operations Manager Insurance Construction

Job Description Job Description Benefits: 401(k) matching Dental insurance Health insurance About Us At Paul Davis Restoration, we help people recover from disasters. Whether it's fire, water, storm, or mold, our team restores homes and businesses quickly, professionally, and with care. Were known for doing the job right and creating a great experience for our customers during a stressful time. Who Were Looking For Were hiring an Operations Manager to lead and scale our Reconstruction Department alongside ownership. This is a high-level leadership role. Were looking for someone who: Has led teams Has likely owned or operated a construction business Understands both field execution and financial performance Can build structure, enforce accountability, and drive results Is tired of wearing every hat and wants to focus on running a strong operation If youve been responsible for everything sales, production, hiring, cash flow and want to step into a role where you can lead without the chaos , this is that opportunity. What Youll Do Oversee all reconstruction operations (PMs, field staff, subcontractors) Set and enforce standards for production, quality, and communication Own department performance: revenue, gross profit, and efficiency Build systems and processes that create consistency and scalability Review and manage job costing, budgets, and financial KPIs Coach and develop Project Managers and team members Step into high-risk or complex jobs to guide direction and outcomes Ensure an exceptional customer experience across all projects Partner with ownership on strategy, hiring, and growth planning This role is operations leadership + performance ownership The Right Person Likely Has 812+ years in reconstruction, restoration, or residential construction Proven experience leading teams and/or running a business Strong understanding of job costing, margins, and financial controls Experience managing multiple PMs and crews simultaneously Ability to create systems, not just work within them Confidence making high-level decisions in ambiguous situations High standards for accountability, communication, and execution What Makes This Role Different You dont have to generate leads we provide consistent work You dont have to manage AR, payroll, or back-office chaos You inherit a team and have the authority to improve it Youll help shape how the department operates and grows Youll work directly with ownership with real decision-making power Were not looking for someone to maintain were looking for someone to build and optimize . Culture & Expectations We value: Direct, honest communication Accountability without excuses Ownership mindset Profitability with integrity Customer-first thinking Compensation & Benefits Competitive salary + performance-based bonus/commission Company vehicle or vehicle allowance Paid time off & holidays Health, dental, and vision insurance 401(k) with matching Growth opportunities within a locally owned, nationally supported company Working Conditions & Physical Requirements The physical environment requires working in both indoor and outdoor conditions. This role may include job site visits requiring use of personal protective equipment.

Ability to stand, walk, bend, climb stairs, and occasionally lift up to 50 pounds is required. Paul Davis Restoration is an equal opportunity employer.