Operations Manager

Summary Under the direction of the Director or VP, the Operations Manager will manage the overall operations of the branch including inside sales, customer service, profit and loss of the facility, inventory management, and support the outside sales team. Financial & Administrative Responsibilities Profit and loss responsibility for the branch. Prepare, monitor, and manage the center’s operating budget, including expenses and capital expenditures.

Track and report financial performance regularly, including P&L review, margins, and operating costs. Oversee billing accuracy, collections follow‑up, and vendor invoice processing. Implement cost‑control measures while maintaining service levels.

Provide monthly financial reports and forecasts to senior leadership. Operations Work closely with the branch Sales and Service Manager concerning branch decisions and internal purchases to maintain corporate goals and standards. Work with corporate IT staff and local IT group to facilitate the branch computer, phones, and technical needs.

Office Management Responsibilities Manage performance of employees through task assignments, ongoing skill assessment, and coaching. Recruit, retain, and administer employee relations while following company policies and procedures. Plan and manage events.

Implement office policies and procedures. Facilities management. General office duties such as filing, scanning, printing, and office supplies.

Internal Process Management Customer service. Purchasing. Report management.

Immediate Supervisor for Operations Assistant Shipping/Receiving Qualifications 5+ years of experience in operations management and/or accounting management. 3 years of distribution experience preferred but not required. Strong financial acumen, with experience in budgeting and P&L management. Familiarity with ERP or distribution software is a plus.

Strong people skills. Excellent verbal and written communication skills. Must be a self‑motivated team player.

Effective and proven leader. Additional Information Physical Demand: N/A Pay: $80k‑$115k Working Conditions: Service Center environment (Office) Shift: Monday‑Friday, 8:00am‑5:00pm Travel: N/A Education: Bachelor degree or equivalent experience preferred Training/Certifications: N/A Location: USA:CA:Richmond DXP offers a comprehensive benefits package for full‑time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part‑time and temporary employees are eligible for 401(k).

Minimum required salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E‑Verify. EOE/M/F/D/V #J-18808-Ljbffr