Operations Manager

Our client is currently recruiting for an energetic role of an Operations Manager for an exciting and fast moving EV Charging Organisation. Having established themselves quickly as a provider of EV charging and connectivity solutions, they are creating a multiple solution provider to an ever expanding industry. With great career growth opportunities focusing on energy and renewables it is a very key point to have involvement with this organisation.

This position collaborates with other company business leaders and Sales to develop and execute cross-functional commercial and operational initiatives, ensuring achievement of customer requirements and business/company goals and key performance indicators (safety, employee retention, revenue growth, profitability, customer satisfaction, quality, etc.). Job Description As a member of the SMT as Operations Manager your main duties and responsibilities include: Developing, improving, and implementing operations plans to meet company goals Managing the day-to-day operations, establishing company policies, implementing necessary changes, and adhering to compliance procedures, laws, and regulations Manage all direct reports building strong relationships around the values of the company: Setting and managing KPIs Field Accompaniment Time sheets (to reduce overtime claimed) Training and development planning Providing all necessary reports, assisting leadership in goal setting, and promoting company growth and anticipating and forecasting trends and patterns of the company and marketplace Managing finances, developing, monitoring, and analysing the departmental financial reports Creating financial plans for increasing revenue and margins in the Operations Team Allocating the company’s resources, materials and equipment to the most productive functions, supply chain and delivery management Creating operation strategies to minimise stock losses, implementing initiatives to reduce company costs, and increasing employee productivity Develop and build all processes and procedures for an EV Charge Point Installer and Operator Develop and manage the annual operations budget Develop and build a sub-contract network of suitable organisations for Civil Engineering works and electrical installations in certain geographical locations Ensure the continuous improvement of electrical procedures, standard operating procedures, Lean and problem-solving initiatives. Ensure the continuous improvement of the electrical employees through performance review and development planning Evaluation and onboarding of suitable charging hardware suppliers and partners and the regular review of our current charging hardware suppliers Resolve customer issues in a timely, efficient, and cost-effective manner, projecting a professional and customer-friendly attitude.

Manage the necessary administrative records and controls to protect the interests of the company and the customer, to include prompt and accurate invoicing. Create and review estimates for final pricing and approval as required. Ensure that the electrical team has the technical ability to support all sales efforts.

Determines and promotes company goals, strategies, products, services, and achievements to key internal and external stakeholders. Establishes directions and leads the development of short and long-term operation’s strategies and objectives. Assist in the strategic planning, vision, and business planning of the company.

Comply with all Health & Safety protocol Comply with all company policies and procedures Oversee small works and estimating function Produce and monitor site specific, risk assessments and method statements in line with H&S legislation Establish and maintain ongoing client relationships, identify opportunities for future opportunities Manage delivery of projects, within budget requirements, with a target to maximise profit through subcontractors and labour control Liaise with clients representative on site, to coordinate all site activities, ensure installation team attend all induction courses Manage ongoing workload informing all relevant departments if there is a delay, or difficulties which may adversely effect, the delivery, cost or quality of the project Any other reasonable requests which your line manager may require Act as a conduit between operations and the commercial sales team, building a strong and close working relationship with the Commercial Sales Team General administration tasks that are required to meet the needs of the business Uphold the company way and live our values day in day out High attention to detail Knowledge Microsoft Office – Excel and Word Excellent organisational skills Strong communication skills – both written and verbal Ability to work well independently and with team members Ability to focus and work in a fast-paced environment Positive and can-do attitude Excellent organizational and multitasking skills A team player with high level of dedication Previous experience in an admin role would be advantageous Previous experience in EV charging would be advantageous #J-18808-Ljbffr