Operations Director - Industrial Scaffolding

Job Description

\n

Our client has a new opportunity for an Operations Director to take overall responsibility for the performance and development of a multi-site industrial scaffolding operation.

\n

This is a senior leadership position suited to an individual who can combine operational leadership, commercial management and strong people leadership. The successful candidate will oversee operations across a number of locations, working closely with customers, site teams and senior management to ensure consistently high standards of safety, service and financial performance.

\n

The role requires a visible and hands‑on leader who is comfortable operating in a demanding industrial environment and who can translate business strategy into strong operational execution.

\n

Responsibilities:

\n

Overall Operations

\n

\n
• Take ownership of operational performance across multiple industrial and client locations.
\n
• Ensure work is properly planned, resourced and delivered to the required standards.
\n
• Improve productivity, utilisation and operational efficiency.
\n
• Establish clear standards and accountability throughout the operational function.
\n
• Identify operational risks and put effective controls in place.
\n
• Drive a culture of continuous improvement.
\n

\n

Commercial Performance

\n

\n
• Have overall responsibility for operational budgets and financial performance.
\n
• Monitor revenue, costs, margins and profitability.
\n
• Ensure resources, labour, equipment and materials are used effectively.
\n
• Work with senior management to identify opportunities for growth and improved profitability.
\n
• Contribute to commercial negotiations, tenders and business development activity.
\n
• Ensure customer commitments are translated into achievable operational plans.
\n

\n

Customer & Stakeholder Relationships

\n

\n
• Build strong working relationships with key customers and stakeholders.
\n
• Act as a senior escalation point for significant operational issues.
\n
• Maintain a clear understanding of customer requirements and expectations.
\n
• Ensure operational teams consistently deliver a high-quality customer experience.
\n
• Develop relationships that support long‑term customer retention and growth.
\n

\n

Safety, Quality & Compliance

\n

\n
• Provide strong leadership on health, safety, environmental and quality matters.
\n
• Ensure all operations comply with relevant legislation, regulations and industry requirements.
\n
• Promote a proactive safety culture throughout the organisation.
\n
• Review incidents, trends and performance indicators and ensure appropriate actions are implemented.
\n
• Maintain high standards of quality and compliance across all locations.
\n

\n

Leadership & People

\n

\n
• Lead and develop a sizeable, geographically dispersed operational workforce.
\n
• Create a culture based on performance, accountability and teamwork.
\n
• Develop operational managers and future leaders within the business.
\n
• Identify training and development requirements.
\n
• Support effective workforce planning and succession planning.
\n
• Maintain strong communication between senior management, operational management and site teams.
\n

\n

Planning & Performance Management

\n

\n
• Establish clear operational objectives and measurable performance standards.
\n
• Review performance regularly against agreed KPIs.
\n
• Use operational data to identify areas requiring intervention or improvement.
\n
• Ensure sufficient resources are available to meet current and future demand.
\n
• Provide regular performance updates and recommendations to senior leadership.
\n

\n

What we are Looking For

\n

You will be an experienced operational leader with a background in industrial services, scaffolding, construction, engineering, utilities or a comparable sector.

\n

Ideally, you will bring:

\n

\n
• Proven experience operating at senior management/director level.
\n
• Experience managing large teams across multiple sites or locations.
\n
• A demonstrable record of improving operational and commercial performance.
\n
• Experience with full or significant budget/P&L responsibility.
\n
• Strong commercial and financial understanding.
\n
• Proven ability to manage major customer and stakeholder relationships.
\n
• Experience operating within a highly safety-conscious environment.
\n
• Strong knowledge of operational planning and performance management.
\n
• A recognised SHEQ, Health & Safety or equivalent professional qualification.
\n
• A full clean driving licence.
\n
• Flexibility to travel regularly between operational locations.
\n

\n

Remuneration & Benefits

\n

A competitive senior management package is available, together with a range of benefits which may include:

\n

\n
• Competitive salary and overall package
\n
• Pension scheme
\n
• Life assurance
\n
• Employee assistance programme
\n
• Employee referral scheme
\n
• Enhanced maternity benefits
\n
• Education and professional development support
\n
• Career progression opportunities
\n
• Long-service awards
\n

\n

\n
• Seniority Level\n

  Director

\n
• Industry\n
  \n
  • Engineering Services
  \n
  • Construction
  \n
\n
• Employment Type\n

  Full-time

\n
• Skills\n
  \n
  • Negotiation
  \n
  • Operations Management
  \n
  • Easily Adaptable
  \n
  • Operational Planning
  \n
  • Continuous Improvement
  \n
  • Customer Experience
  \n
  • Business Development
  \n
  • Succession
  \n
\n

\n

#J-18808-Ljbffr