Operations Administrator

• Excellent customer service and communication skills.


• Strong administrative and organisational ability.


• Excellent attention to detail and accuracy.


• Confidence working in a busy, team-oriented environment.


• Good working knowledge of Microsoft Excel and Word.


• The ability to learn quickly and work independently.

Responsibilities:

• Responding to customer calls and email queries in a professional and helpful manner.


• Processing a high volume of administration accurately and efficiently.


• Supporting day-to-day pension operations and ensuring customer needs are met.


• Working closely with colleagues and team coaches to deliver a high-quality service.


• Managing competing priorities and meeting tight deadlines in a busy environment.


• Completing training and developing knowledge of pensions and the wider business.

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