Operational Resilience Manager for GWAM

Join Manulife as an Operational Resilience Manager focusing on business continuity management. This hybrid role fosters a culture of preparedness amidst evolving financial challenges. In this key position, you will be responsible for developing and managing GWAM’s business continuity and operational resilience strategies.

Leading a team of analysts, you will assess critical operations and tackle vulnerabilities that threaten organizational stability. Your insights will help shape resilient frameworks that instill confidence among stakeholders and regulators. Key Responsibilities: • Manage and execute the operational resilience governance model • Identify and assess GWAM’s critical operations • Facilitate testing and simulations for business continuity plans • Collaborate with third-party relationship owners • Track and monitor operational resilience KPIs and KRIs Requirements: • Bachelor’s degree in relevant fields; Master’s preferred • Bilingual in English and French is an asset • 2+ years in operational management • Strong understanding of risk management principles • Proven experience with high-performing teams Craft resilient frameworks at Manulife that exceed expectations in operational continuity. #J-18808-Ljbffr