Onsite IT Service Desk Analyst - White-Glove Support (Hiring Immediately)

Gravity IT Resources is seeking a Service Desk Analyst to provide technical support with a strong focus on customer service. This role is based in Miami, FL, and requires working onsite 5 days a week. Candidates should have experience with Microsoft 365 and thrive in a fast-paced service desk environment.

The ideal candidate will assist with troubleshooting, manage a ticket queue, and support both hardware and software issues for end-users in a professional setting. #J-18808-Ljbffr