Office Manager

We're seeking a compassionate and dedicated Office Manager to join the team. The Office Manager is responsible for overseeing the day-to-day operations of the office to ensure efficiency, compliance, and a productive work environment. The role involves strategic planning, resource coordination, and staff supervision to support organizational objectives and maintain smooth office functions.

Key Responsibilities:

• Operational Planning and Oversight: Contribute to the development, implementation, and review of office systems, processes, and service delivery standards. Assist in setting priorities to ensure high-quality and efficient administrative operations.
• Resource and Space Management: Oversee the allocation and utilization of human resources, workspace, and equipment to support optimal office performance.
• Team Leadership and Performance Monitoring: Assign tasks, delegate responsibilities, and monitor staff performance to ensure work is completed accurately, on time, and in line with established standards.
• Records and Financial Administration: Manage office records, accounts, and documentation, ensuring accuracy, confidentiality, and compliance with organizational and legal requirements.
• Stakeholder Liaison: Act as the primary point of contact with internal and external professionals to coordinate office activities and facilitate the resolution of operational issues.
• Office Maintenance and Supplies: Ensure office facilities, equipment, and supplies are properly maintained and replenished to support uninterrupted operations.
• Health, Safety, and Compliance: Promote and maintain a safe working environment by ensuring compliance with occupational health and safety (OHS) regulations and implementing workplace safety standards.
• Legislative and Policy Adherence: Ensure all office operations align with relevant government legislation, policies, and internal procedures.
• Human Resources Coordination: Oversee personnel-related activities including recruitment, onboarding, training, performance management, promotions, payroll coordination, and day-to-day staff supervision.

Essential Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Management, Office Administration, or a related field.
• Proven experience in office management, administration, or a supervisory role, preferably within a similar operational environment.
• Demonstrated ability to manage teams, allocate resources effectively, and oversee multiple administrative functions simultaneously.
• Strong understanding of office systems, procedures, and record management.
• Excellent communication, interpersonal, and leadership skills to coordinate with staff, management, and external stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office management software.
• Solid knowledge of occupational health and safety (OHS) regulations and workplace compliance standards.
• Sound understanding of financial and payroll processes, including budget monitoring and expense tracking.

Desirable Qualifications:

• Certificate or advanced training in Leadership and Management, Human Resources, or Work Health and Safety.
• Familiarity with customer service principles and continuous improvement processes.

Personal Attributes and Core Competencies:

• High level of organizational and time-management skills with the ability to prioritize competing tasks.
• Attention to detail and commitment to accuracy in record-keeping and reporting.
• Problem-solving mindset with initiative to identify and resolve operational issues.
• Integrity, confidentiality, and professionalism in handling sensitive information.
• Ability to work independently as well as collaboratively in a team environment.

Other Requirements:

• Eligibility to work in Australia (citizenship, residency, or valid working visa).
• Willingness to undertake further training or professional development as required by the organization.

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