Office Clerk

Main Duties

• Collect, sort and process incoming post.
• Open, reference, scan and allocate documents to the correct case file.
• Notify the relevant team once all incoming post has been scanned and is ready for allocation.
• Process GP and medical records received by courier.
• Maintain and send the weekly spreadsheet to arrange courier collection of GP notes.
• Upload GP records, CCTV footage and other documents received by disk or USB.
• Process client Forms of Authority, allocate them to the relevant file and issue the required information.
• File, and securely shred documents as required.
• Report any issues or delays to the appropriate team member.
• Handle all client information, documents and records accurately, securely and confidentially in line with internal procedures.
• Provide general administrative support, including printing, binding and other reasonable duties as required.

Other Duties

• Actively participate in meetings
• Attending all required training.
• Effectively managing time to comply with duties and responsibilities.
• Understanding and adhering to procedures in the workplace on an ongoing basis
• Completion of induction on commencement of work and adherence to all HR policies and procedures on an ongoing basis.

Working Conditions

• Hours 8.45am 5.15pm, Monday Friday.
• Part Time opportunities available

Salary & Benefits

• Commensurate with experience.
• Company Pension
• 20 days flexible holidays 10 days fixed holidays to include public holidays.

Person Specification

• Experience in all Microsoft Packages
• GCSE English Language or equivalent
• Communication Skills in English Conversation
• Interpersonal Skills
• Time Management Skills
• Working to deadlines in pressurised environments
• Customer Service Skills
• Motivated by doing a good job
• Demonstrable commitment to Business goals, objectives and vision
• Taking Accountability
• Team Player
• Friendly Manner
• Professional Flexible Approach to Work/ Tasks
• Positive approach to work Ability to travel to & from court & client meetings as requested.
• Professional Appearance

Benefits:
Group Life Assurance Pension Fund Health insurance

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