Network/ Infra Project Manager (Customer Facing Experience)
IH
Job Description
Role: Project Manager (Network/Infrastructure) Location: Hybrid/Navi Mumbai Long-term Contract Job Description Responsibilities: • Manages the day-to-day operational and tactical aspects of multiple large complex projects with multiple work streams. • Ability to create an in-depth WBS with interdependencies and a defined critical path • Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team • Monitor and report on project progress to stakeholders • Build and strengthen relationships with the customer and stakeholders (internal and external) • Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects • Utilize project management tools and techniques to improve execution and drive efficiencies. • Implements engagement review and quality assurance procedures in accordance with our methodology • Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback • Proactively manage changes in project scope • Effectively create and execute risk management plans • Manage and analyze profitability, revenue, margins, bill rates, and utilization across projects • Understand and manage key project financial components to ensure projects are delivered within budget • Responsible for quality and timely execution of deliverables across projects Minimum Requirements: • 5+ years of experience as a Project Manager • Experience in a Professional Services or Managed Services environment is required ( ***critical: must have led external customer-facing projects, not internal operational projects ) • Good to have experience supporting Global Financial customers is preferred, but not mandatory. • Networking, Storage, Virtualization, Cloud, Security or Collaboration (Unified Communications) Project Management experience required • Multisite deployment experience (Wireless, Wi-Fi, POS, etc.) • Knowledge of both the theoretical and practical aspects of project management • PMP and/or CAPM certification is desired • Understanding of financial processes; ability to understand, analyze and create financial reports, preferably in Clarity • Extensive experience with people management, strategic planning, and change management • Proven experience with risk management; demonstrated ability to communicate appropriately to leadership • Understanding of and the ability to utilize the process of stakeholder analysis • Ability to work independently and aggressively track to project timelines • Excellent documentation skills and attention to detail • Ability to communicate well with customers and co-workers • Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner • Strong team building skills • Excellent problem-solving and critical thinking skills • Demonstrated communication skills (written, verbal, and presentation) • Proficiency with project management software