National Operations Senior Manager Role

Lead the archives portfolio at CBC as a Senior Manager of National Operations, a permanent hybrid position. Utilize your advanced product and project management skills to transform service delivery. This pivotal role reports to the Senior Director of National Operations.

You will spearhead the product evolution strategy while managing client relations and tracking service compliance. As a leader, your insights into data security and operational efficiency will help enhance technology delivery across teams. Key Responsibilities: • Oversee product evolution strategy and client governance • Monitor compliance with service level agreements • Support development of IT strategies for client needs • Direct negotiations of contracts with service providers • Facilitate project and resource planning for successful outcomes Requirements: • Advanced degree in business data processing • Ten years’ experience in personnel and product management • MAM experience of five years or more • Expertise in technology solutions • Bilingual proficiency in English and French Embrace a leadership role with CBC to drive innovative product solutions. #J-18808-Ljbffr