National Account Manager/Key Account Manager

National Account Manager / Key Account Manager Sales – Toronto, ON (On‑Site) Full Time This position is open to either a National Account Manager or Key Account Manager title, to be determined based on candidate experience. As a key member of the sales department, you will be responsible for business development and management with an existing national account. You will maintain a strong account presence, collaborate closely with buyers to meet both companies’ objectives and satisfy account needs, and build sales volume through new product listings, high impact merchandising, and major advertising support.

You will develop and implement an annual promotional calendar, execute special programs to drive sales, analyze basic promotional sell‑through, prepare account business reviews, and deliver detailed data‑storytelling presentations. You will filter all pertinent account information to field representatives to ensure smooth program execution at store level. This role reports to the Director of Sales and works closely with various internal departments such as Category Management, Customer Supply Chain, Marketing and Finance.

A team player is required to resolve account issues proactively and maintain strong account service levels. Responsibilities Maintain strong business relationships with account personnel; effectively penetrate and understand account requirements and expectations at all levels. Build brand sales volume through strong new product launches and existing business; secure high impact merchandising and establish out‑of‑section presence with secondary displays.

Develop and implement joint business planning with head office and review monthly and quarterly. Analyze program effectiveness through POS, Nielsen data, and sales trends; implement strategies to capitalize on opportunities for growth. Prepare detailed business reviews and forecasts for accounts and internal management.

Manage customer P&L including trade spend rates and total dollar spend, focusing on account growth and profitability. Coordinate flow of pertinent account information to field reps and provide direction for store‑level execution and implementation expectations. Work with co‑workers from various departments to ensure 100% coverage for all levels of effective account management.

Qualifications Bachelor’s degree. Experience in customer relationship management and business development with national accounts. Strong track record of exceeding goals and objectives and developing accounts – results driven.

Self‑sufficient account administration; able to prepare, develop, and execute initiatives for all levels of account management (internal & external). Demonstrated analytical ability, proficient in MS Excel and AC Nielsen. Excellent verbal and written presentation skills; advanced proficiency in MS Word and PowerPoint.

High sense of urgency; ability to prioritize multiple tasks, work well under pressure, and meet tight timelines. Category Management experience an asset, specifically with Walmart. Relevant post‑secondary education or equivalent business experience.

Benefits Coty’s global omni‑working policy provides the option to work up to 50% of your month remotely, giving you flexibility to choose what works best for your circumstances. Base Salary: $88,000 – $98,000 CAD per year. The actual compensation will depend on a variety of job‑related factors which may include geographic location, work experience, education, and skill level.

Equal Employment Opportunities We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact [email protected] .

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