Marketing Specialist
Cella
Job Description
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This range is provided by Cella. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$24.00/hr - CA$29.00/hr
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Our client in the tech industry is seeking a detail-oriented and proactive Marketing Specialist to support the execution of digital advocacy programs, with a focus on content management, data entry, and platform administration. This role is ideal for someone looking to gain hands-on experience in customer marketing and digital content operations, contributing to the transformation of customer feedback into impactful marketing success.
This is a 12-month contract which allows the candidate to work fully remotely from anywhere in Canada. Our client works in the Pacific time zone, so you must be open to working 9am-5pm Pacific time.
Responsibilities
Content Upload & Management:
- Upload and tag customer quotes, testimonials, and case study content into advocacy platforms.
- Maintain internal folders and content libraries with accurate, up-to-date user evidence assets.
- Ensure stories are properly categorized by industry, product, persona, and region.
Program Support & Administration:
- Assist with managing customer surveys and review campaigns.
- Monitor content submissions and help track customer approvals and legal clearances.
- Help maintain calendars, trackers, and dashboards for ongoing programs.
Platform Operations:
- Support day-to-day operations of advocacy platforms.
- Generate reports on usage and performance of evidence content.
- Troubleshoot basic issues and coordinate with vendor support as needed.
Cross-Functional Collaboration:
- Coordinate with internal teams (Customer Success, Marketing, Legal) to gather required information.
- Communicate with external vendors and agencies for content or creative needs.
- Help prepare internal updates or recaps on content status and delivery.
Program Execution:
- Help execute key customer programs, including survey and peer review initiatives.
- Collaborate with cross-functional team members to execute projects, publish, edit content, and activate content.
- Work with sales, customer success, and marketing teams to drive reviews through various campaigns.
Requirements
- Degree or certification in marketing, communications, or a related field.
- Highly organized with strong attention to detail.
- Comfortable with content management tools, spreadsheets, and digital platforms.
- Experience with (or willingness to learn) advocacy and review platforms.
- Excellent project management and organizational skills.
- Strong communication (English) and interpersonal skills.
- Ability to work independently and as part of a team.
- A can-do and problem-solving attitude.
If you are a creative, data-driven marketer who thrives on turning customer feedback into marketing gold, we encourage you to apply!
*Please note that this role is only available to candidates who already have work authorization to work in Canada, and the work cannot be completed from outside of the country.*
Seniority level
Seniority level
Associate
Employment type
Employment type
Contract
Job function
Job function
Marketing and SalesIndustries
Software Development
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