Manager, Virtual Imaging

Overview: This position is responsible for providing 24/7 operational and clinical oversight of Piedmont Healthcare's enterprise Virtual Imaging Program, supporting CT and MRI services across Piedmont Healthcare hospitals and imaging centers. Reporting to system imaging leadership, this role leads centralized virtual imaging operations from the Piedmont Healthcare System Support Center and ensures safe, efficient, and high-quality imaging services in alignment with system standards, regulatory requirements, and strategic objectives. This position requires strong leadership presence, excellent written and verbal communication skills, and a comprehensive understanding of CT and MRI workflows, imaging technology, and enterprise operations.

Responsibilities: Provide 24/7 leadership, oversight, and accountability for virtual CT and MRI operations. Lead centralized virtual imaging operations supporting multiple hospitals and imaging centers. Partner with entity Imaging Directors and Managers to align virtual support services with local operational needs.

Ensure compliance with all regulatory, accreditation, and patient safety standards related to CT and MRI services. Support the development and enforcement of standardized CT and MRI protocols and best practices across the enterprise. Collaborate with radiologists, physicists, technologists, IT, and vendors to resolve clinical, technical, or workflow issues.

Oversee staffing models, scheduling, onboarding, competency validation, and ongoing performance management of virtual imaging staff. Foster a culture of accountability, professionalism, engagement, and continuous improvement. Serve as an operational leader for virtual imaging platforms and supporting technologies.

Partner with IT and vendors to support system optimization, implementation, and enhancements. Contribute to strategic planning and the future expansion of the Virtual Imaging Program. Monitor, analyze, and report key performance metrics, including turnaround times, productivity, quality, and staffing efficiency.

Collaborate effectively with system leadership, physicians, hospital teams, and external partners. Travel to Piedmont Healthcare facilities as needed. Perform additional duties and special projects assigned.

Qualifications: Education Graduate of an accredited Radiologic Technology program. Required Bachelors Degree Preferred Work Experience 5 years of technical experience Required and 1 year of supervisory experience Required Licenses and Certifications Must be ARRT registered in Computed Tomography (CT) or Magnetic Resonance Imaging (MR). Required BLS certified.

Required Knowledge, Skills and Abilities Must have a strong knowledge of cross-sectional anatomy Must be able to perform quality CT examinations in accordance with all standards. Must be able to provide other technologists with instruction on the same equipment. Must deliver SAFE care in accordance with the Alwaysafe program.

Must use AIDET with every encounter and be proficient with service recovery. Business Unit : Company Name: Piedmont Healthcare Corporate