Manager / Senior Manager, Growth Operations (Toronto)

Compensation Compensation Range: $120,000 - $140,000. The salary range reflects the base pay for this role and may differ based on experience and market conditions. The range does not include bonuses, equity, benefits, or other incentives.

Role Overview We are hiring a Manager / Senior Manager, Growth Operations to report to the Senior Director, Commercial Strategy & Operations. The role partners across Sales, Product, Marketing, Enablement, and executive leadership to drive key commercial initiatives, operational improvements, business growth programs, and strategic priorities from concept through execution on a global scale. Key Responsibilities Lead and support cross‑functional initiatives, commercial programs, and operational improvements, ensuring projects move from concept to execution with clear accountability, momentum, and measurable outcomes.

Collaborate with leaders across Sales, Product, Marketing, Enablement, Operations, and executive leadership to align priorities, navigate dependencies, remove roadblocks, and support business growth and operational performance globally. Build and maintain operating mechanisms, dashboards, scorecards, project plans, and reporting processes that provide leadership with visibility into progress, risks, priorities, and key business outcomes. Drive accountability and operational excellence by clarifying responsibilities, following through on commitments, identifying risks early, and ensuring initiatives remain on track in a fast‑moving environment.

Contribute to operational and organizational transformation initiatives, helping teams navigate evolving priorities, implement new ways of working, and improve how the business operates and scales. Approach challenges with curiosity, critical thinking, and a solutions‑oriented mindset to identify opportunities for process improvement, operational efficiency, and stronger business performance. Build trusted relationships across teams and functions, bringing people together around shared goals and driving outcomes through collaboration, communication, and strong stakeholder management skills.

Operate with adaptability and initiative, balancing strategic thinking with hands‑on execution while bringing clarity, structure, and forward momentum to ambiguous situations. Qualifications Operational and strategic experience in business operations, growth operations, commercial strategy, program management, product operations, consulting with execution ownership, or a similar function within a software, technology, data, or high‑growth environment. Curiosity and commercial acumen: keen interest in how businesses grow, scale, and operate effectively, and the ability to connect operational execution to broader commercial and organizational goals.

Adaptability: comfort with uncertainty, ability to make decisions, ask thoughtful questions, and move initiatives forward independently. Exceptional communication and problem‑solving skills: the ability to synthesize information, articulate ideas clearly, and bring clarity to complex situations. Proven analytical mindset: assess risks, solve problems, and make sound decisions in dynamic environments.

Thriving in change: energized by fast‑moving, evolving environments and the ability to navigate ambiguity without losing momentum or focus. Owner and operator mindset: accountability for outcomes, proactive, resourceful, and solutions‑oriented, with the ability to move initiatives forward independently while balancing strategic thinking with hands‑on execution. Ability to bring structure to complexity: comfortable working with broad objectives or loosely defined challenges, prioritizing effectively, identifying risks, and developing actionable plans that drive initiatives to completion.

Strong cross‑functional influence skills: build relationships, align stakeholders, navigate differing priorities, and drive progress without direct authority. Benefits Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well‑being. Growth and development: extensive learning opportunities through Altus Intelligence Academy (over 150,000 hours of content) and other professional development programs.

Flexible work model: Activity‑Based Work model that provides flexibility to align your work location to the needs of the work, allowing collaboration in the office and remote work for focused tasks. Inclusivity & Accessibility: commitment to fostering an inclusive work environment where all employees feel welcomed, accepted, and valued, with equal opportunities for all and accessible candidate experiences. #J-18808-Ljbffr