Manager Quality

Position Summary Provides leadership to the Quality Management Department; hires, supervises, and monitors staff performance and productivity. Contributes to the budgeting process. Educates and trains staff and physicians in quality improvement including the aggregation and analysis, action planning and reporting of performance data.

Works in collaboration with hospital leadership and medical staff to meet goals established in the Performance Improvement plan. Provides consultation and assists physicians, ancillary and nursing departments with regulatory compliance issues. Supports implementation of regulatory initiatives.

Job Requirements Education and Experience Bachelor's degree in a healthcare-related field or five (5) years of related job or industry experience in lieu of degree. Minimum of three (3) years of progressive management responsibility in an acute care setting, one (1) of which is related to managing an organization’s Quality Improvement Program. Minimum of two (2) years of clinical, patient care experience or equivalent.

Experience developing and implementing clinical, service and operational process improvement initiatives, both small and large scale. Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN).

Current knowledge of regulatory requirements for acute and ambulatory care services (e.g. state, federal, local regulations; Joint Commission, etc.). Licensure Current state license in a clinical field (five) 5 years experience in Quality Management can be used in lieu of state license). Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required.

Where You’ll Work Dignity Health’s Mercy Gilbert Medical Center is nationally known for its holistic approach to medicine, and here, you are a part of a “golden thread” of compassionate care that connects staff and patients. While walking through the Healing Garden—with its intertwined pathways, garden areas and fountains—you’re reminded of our dedication to honoring the whole person. Embracing total well-being often leads to patients and their loved ones responding positively, which is personally rewarding to you.

Mercy Gilbert is a modern, 212‑bed, acute‑care, not‑for‑profit community hospital in the Phoenix area’s East Valley. We offer a full breadth of care, including emergency and cardiovascular to pediatric, orthopedic and diagnostic services. Since opening in June 2006, we have been named the “#1 Small‑Sized Acute Care Hospital” by Arizona Business Magazine and the “#1 Healing Hospital in the Nation” by Baptist Healing Trust.

We’ve also been named “Business of the Year” by the Gilbert Chamber of Commerce. Living in Phoenix’s relatively new suburb of Gilbert, Arizona, you’ll enjoy a mix of old‑world charm and modern‑day luxuries. The area offers shopping, restaurants, culture and outdoor activities.

You look forward to relaxing poolside on a calm evening. Now is the perfect time to grow your career with one of Arizona’s most admired companies. We are a tobacco‑free campus.

Pay Range $47.41 – $70.52 per hour #J-18808-Ljbffr