Manager - Performance Management (P&R)

About Us MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups.

Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

For more information, visit https://www.mufg.jp/english Position Title: Performance Management Specialist/SME, Global Performance, Reward and Benefits (PRB), Global Human Resources (GHR) Corporate Title: Manager Reporting to: MGS Head of Global Performance, Reward and Benefits (PRB), GHR Location: Bengaluru Job Profile: GHR Transformation is GHRs global HR target operating model transformation. It sets a new globally aligned direction for HR, guided by industry-leading practices, to achieve greater alignment and more efficient delivery of HR services to add deeper value to the business. Key responsibilities include: (1) Serving as a PRB offshoring Subject Matter Expert and advisory team member to the Global PRB COE, GHR Transformation Steering Committee, Global Process Owners and Transition Leads to help determine which services and underlying processes should be offshored to MGS; (2) Developing and implementing the PRB operating model, processes, and procedures required to successfully receive, operationalize, and sustain the GHR PRB services and processes transitioned to MGS; (3) Support the MGS PRB Head to help plan and execute the transition of the agreed services and underlying processes to be offshored to MGS, including completion of the internal due diligence and governance steps.

Position details (To be filled by business) This position will report directly to the MGS PRB Head, GHR and will be responsible for standing up and operationalizing the GHR PRB MGS service delivery model. This role will interact with senior leaders and team members from across Global PRB COE and the company to drive the GHR PRB target operating model outcomes and deliver results. This is a 40-hour per week position with Monday through Friday work hours.

The position works globally, and scheduling flexibility is required to allow for regular meetings and connectivity with colleagues in the Americas, APAC, and EMEA time zones. Roles and Responsibilities (To be filled by business): Serve as an offshoring Subject Matter Expert on Performance Management and support the MGS PRB Head to help plan and execute the transition of the agreed services and underlying processes to be offshored to MGS, including completion of the required internal due diligence and governance steps prior to go-live. Leverage offshoring experience and expertise to infuse leading practices and lessons learned to support successful identification and transition of services.

Design and deliver an enhanced best-in-class global performance management framework and processes addressing pain points and meeting the requirements of our clients and stakeholders Spearhead key initiatives such as establishing Global Calibration Guidelines, Global Breach Process (with consequence management for non-timely completion of prescribed performance review tasks), and Global Performance Improvement Plan (PIP) Develop and maintain communication and training materials on all our performance review processes to guide our clients on completing these processes effectively, including upkeep of the performance management policy and procedures and job aids or user guides. Develop and maintain the annual performance management calendar for the Bank Partner with other teams such as Talent, Learning and Culture to delineate roles and responsibilities as well as synchronize performance management processes and timelines, with career development planning and other talent nuances Work closely with Global HRIS Lead to ensure Workday Performance Management functionalities are tested and setup to deliver on our processes seamlessly Support in developing and implementing the MGS PRB operating model, processes, and procedures required to successfully receive, operationalize, and sustain the GHR PRB services and processes transitioned to MGS. Socialize corresponding deliverables for feedback and approvals with key GHR, MGS, and Global Efficiency Office (GEO) stakeholders.

Help complete all required internal due diligence processes and documentation related to the service transition and offshoring work, in coordination with the respective stakeholders/teams Maintain ongoing communications and coordination with the Onshore BU/COE teams, successfully receive, operationalize (e.g., service level agreements (SLAs), metrics, procedures, etc.), and monitor GHR PRB services and underlying processes migrating to MGS. Partner with the Onshore global BU/COE colleagues, to deliver a truly global PRB agenda.Focusing on spearheading the PRB globalization agenda and developing best in class global processe Lead and mentor junior MGS PRB analysts/administrators to ensure services and processes transitioned to MGS are delivered in line with agreed service standards. Job Requirements: (To be filled by business): Bachelors degree required; advanced degree preferred. 7+ years demonstrated experience and a demonstrated track record for driving offshoring results, with expertise in building, operationalizing, and managing offshoring for a global PRB COE.

Possesses deep knowledge and experience with PRB offshoring and can leverage leading practices, lessons learned, and expertise to enable smooth transitions, accelerate progress, and achieve results. Understands and has experience with the PRB COE, preferably gained with the Banking sector, and is knowledgeable of PRB COE service delivery models, prevailing global PRB related regulations and market trends. Possesses strong collaboration and influence skills; able to address stakeholders needs, while managing them to maintain progress and achieve results.

Excellent written and verbal communication skills. Must be able to develop and present deliverables to executive level audiences. Able to address and resolve complex problems and effectively prioritize competing objectives.

The ability to negotiate and manage conflict is critical. Technical Skills: Analytical and strategic thinker and leader, with excellent problem-solving skills Intellectually curious, with the ability to identify and assess problems and define and execute innovative, yet pragmatic solutions Results driven, with a strong sense of accountability and a proactive, motivated approach Ability to work effectively in complex organizational structures and drive progress Strong decision-making skills and the ability to demonstrate sound judgement Ability to take a structured and logical approach to work Ability to manage large workloads and tight deadlines and perform well in a pressurized environment Excellent attention to detail and accuracy Possess flexibility to work well independently as well as with others Must be an expert user in Microsoft PowerPoint, Project, Outlook, and Excel Workday experience on Performance Management and Compensation modules is preferred Equal Opportunity Employer The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.