Manager of Field Service Operations, Brandt

Join Brandt as a Field Service Operations Manager to enhance service profitability in the Atlantic region. Lead service teams while implementing best practices and driving customer satisfaction. In this key role, you will partner with Service Managers to set objectives aimed at improving profitability within service departments.

Your focus on technician efficiency and billing accuracy will be essential as you implement performance improvement plans. You will also ensure compliance through regular audits and employ Lean principles to optimize operational workflows. Key Responsibilities: • Develop strategic objectives with Service Managers • Enhance efficiency and timeliness in service • Execute performance improvement initiatives • Conduct compliance audits to ensure standards • Apply Lean methodologies to boost productivity Requirements: • 6-10 years’ experience in a service management position • Strong focus on customer service excellence • Effective business planning and auditing skills • Proficiency in Microsoft Office tools • Relevant post-secondary education is an asset Utilize your expertise to lead and inspire Brandt’s service operations in Atlantic Canada. #J-18808-Ljbffr