Manager of Business Operations in Edmonton

Join PPI as the Manager of Business Operations in Edmonton, Alberta. Spearhead operations, enhancing team performance and ensuring exceptional service delivery to insurance advisors. In this full-time Manager role, you will oversee operations teams, including those handling New Business and Policy Service tasks.

You’ll drive consistency, lead change initiatives, and implement performance monitoring systems. Your role is pivotal to fostering teamwork and collaboration across the organization. Key Responsibilities: • Lead and mentor operations team members • Evaluate and improve workflow processes • Champion a high-quality advisor experience • Conduct monthly performance audits • Collaborate with national operations for standardization Requirements: • Minimum of 10 years in the insurance sector • Proven experience leading and developing teams • Strong knowledge of life insurance workflows • Excellent organizational and time management skills • High integrity and professionalism in handling sensitive information Shape the future of PPI’s operations while enhancing the service experience for our advisors. #J-18808-Ljbffr