Manager-Account Manager

We’re looking for an Account Manager to join our Client Services team at KHWS, an independent marketing agency in London. This is a great opportunity for someone with solid agency experience who is ready to take more ownership across client relationships, project delivery and day-to-day account management. You’ll work closely with senior team members, creatives, strategists and delivery teams to help manage a long-standing global B2B client across a wide range of campaigns and projects.

That history gives us access to multiple areas of their business and creates opportunities to work on varied, meaningful briefs, from strategic development through to market execution, across internal and customer-facing activity, offline and online channels. As an Account Manager, you’ll be responsible for helping to deliver strong work for our clients while keeping projects moving smoothly from brief through to delivery. You’ll be curious about how individual projects contribute to the bigger picture and keen to keep developing your commercial and strategic thinking.

This includes writing clear briefs, managing work through the creative process, preparing status reports, tracking timelines and budgets, setting expectations and making sure everyone has what they need to deliver great work. Building strong relationships Managing accounts effectively You’ll support the smooth running of client accounts, helping to deliver work that adds value to the client’s business and strengthens the agency relationship. You’ll become increasingly confident across a range of marketing disciplines, building your understanding of how different channels, campaigns and deliverables work together.

You’ll support the growth of the account while helping ensure work delivers return for the client. You’ll look beyond individual tasks and understand how projects ladder up to wider strategies, campaigns and business objectives. You’ll build strong client relationships and develop a clear understanding of their business, projects and objectives.

You’ll manage timelines, budgets, briefs and quality with strong attention to detail, while prioritising your workload effectively and looking for ways to improve how things get done. You’ll collaborate confidently across teams, contribute to proposals and support more strategic conversations as your knowledge grows. You’ll support junior colleagues with constructive feedback, help them build confidence and contribute positively to the wider team culture.

Strong experience as an Account Manager in an agency environment Excellent written and spoken English A good working knowledge of MS Office