Manager-Account Manager

Account Manager - Game Provider Serve as the primary point of contact for a portfolio of game provider clients, managing day-to-day relationships. Conduct regular business reviews to assess performance and align on strategic goals. Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.

Monitor client KPIs including game performance, player engagement, and revenue data. Deliver regular performance reports and data-driven recommendations to clients. Manage contract renewals and negotiate commercial terms in line with business objectives.

Maintain accurate and up-to-date records in the CRM system. 4+ years of account management or client success experience, ideally within iGaming or technology. ~ Strong commercial acumen with an understanding of revenue drivers in the gaming industry. ~ Highly organised with the ability to manage multiple accounts and priorities simultaneously. ~ Experience with CRM platforms such as Salesforce or HubSpot. ~ Data-driven mindset with the ability to interpret analytics and reporting tools. ~ Familiarity with game integration processes or RGS platforms is advantageous. ~ Knowledge of iGaming regulatory frameworks (UK, MGA, etc.)