Major Incident Manager

Hiring: NOC Lead | MNC Client Experience: 8–10 yrs Infra/NOC Ops; 6+ yrs Major Incident Mgmt Notice Period: Immediate / must join on or before 22nd May Work Location: Chennai (Guindy) – 5 days WFO, rotational shifts Shift Timing: 24×7 rotational (mandatory WFO) Budget: As per market standards Mandatory Skills — Excellent Communication (very mandatory) — Major Incident Management (P1/P2 ownership) — Monitoring tools (Dynatrace, AppDynamics, SolarWinds) — Escalation & Stakeholder Coordination — Service Reliability & Operational Governance — Shift Leadership & Operational Coordination — Reporting & Documentation Submit Profiles: Subject line: NOC Lead