Legal Operations Associate

We are seeking an experienced Legal Operations Professional to join an interim legal team supporting the UK and EMEA business of a leading global consumer brand.

This is a particularly exciting opportunity for someone who enjoys building structure, improving processes and helping legal teams operate more efficiently. You will play a key role in establishing foundational legal operations processes and infrastructure during a period of significant transformation.

The role will work closely with legal and business stakeholders to introduce greater consistency, visibility and efficiency across the legal function.

Location: London

Working Pattern: Hybrid – 2–3 days per week onsite

Contract: September 2026 – December 2026, with potential extension into early 2027

Key Responsibilities

• Develop and implement processes for legal intake, matter management and request tracking.
• Establish and improve outside counsel engagement and management processes.
• Support law firm intake, matter opening and ongoing matter tracking.
• Develop processes for legal invoice management and payment workflows.
• Support the creation and improvement of contracting and legal support workflows.
• Help develop standardised templates, playbooks and process documentation.
• Establish reporting and analytics to provide greater visibility of legal activity and workload.
• Capture and analyse data around legal requests, matter types, workload and process efficiency.
• Identify opportunities to streamline and improve how legal services are delivered to the business.
• Work with legal and business stakeholders to introduce practical, user-friendly processes and self-service resources.

About You

We are looking for someone with strong Legal Operations, Legal Project Management or legal function transformation experience.

You will ideally have:

• Experience working within a legal team, legal operations function or professional services environment.
• Practical experience implementing or improving legal processes and workflows.
• Experience with matter management, outside counsel management, legal intake or legal spend processes.
• Strong organisational and project management skills.
• Experience developing reporting, metrics and dashboards to improve visibility across a legal function.
• Excellent stakeholder management and communication skills.
• A proactive, hands-on approach and the ability to work independently.
• The ability to operate effectively in a fast-moving environment and build relationships quickly.