Lead Business Analyst with Agile Expertise

Shape customer experiences as a Senior Business Analyst at Backbase. Collaborate with teams to analyze and refine requirements, ensuring project success and customer satisfaction. As a Senior Business Analyst in the Services team, you will act as the customer's proxy product owner.

With over seven years of experience, you’ll capture, prioritize, and analyze customer requirements for innovative initiatives. Your role involves leading workshops, providing mentorship, and building trust as a consultant to clients. Key Responsibilities: • Analyze and refine customer requirements for new initiatives • Conduct business process gap analysis and write user stories • Guide development teams in maximizing project success • Manage customer expectations and project backlogs • Lead engaging workshops to gather technical requirements Requirements: • University degree in business or IT related field • 7+ years of experience as a Business Analyst • Background in lending products, including loans • Strong English communication skills • Proficient in requirements management and process modeling Elevate customer experience solutions through your analytical skills and proactive engagement at Backbase. #J-18808-Ljbffr