Lead Business Analyst (Reston)

Position Name: Program & Portfolio Management - Analyst, Business Ld Work Location: we need a strong, hands‑on Lead BA with exceptional analysis skills who can quickly turn complex, ambiguous problems into clear, actionable requirements. Deep understanding of SAFe/Agile practices, with proven ownership of backlog management, prioritization, and refinement in close partnership with Product and Engineering. Brings solid technical and data fluency—able to work comfortably with engineers, data teams, and complex systems—while maintaining focus on business value and risk.

Round 1- teams 30 mins screening and for all shortlisted folks, we will have Blitz - in person second round at Reston office. only convertible, local folks. Mandatory in person for 1, 2 days per week. The Lead Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user in Healthcre Industry.

The incumbent is accountable for leading the gathering and synthesizing of business requirements for high complexity software, systems, processes and/or services and translating them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow. 30% Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area’s user and/or technical (functional/non-functional) requirements. Key contributor in the creation of project plans to define, organize and schedule requirements management and development activities.

Provides oversight and strategic direction to lower level analysts which includes coaching, mentoring, and delegating of tasks and deliverables. Facilitates requirements analysis and verification sessions. Accountable in the tracking and management of open issues and assists in planning for resolution. 20% Responsible for overall success of user acceptance testing, including documentation, verification and release.

Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Providing guidance and training to application end users. 20% Identifies, documents and troubleshoots problems with their in-depth knowledge of the relationships in systems, software and processes. Participates in the development of solutions and workarounds that solve high complexity technical, system and/or business issues. 15% Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs.

Responsible for writing all documentation to established standards, in a clear and well organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of high complexity. 10% Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation.

Prioritize and manage new work requests. 5% Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Level: Bachelor's Degree Business Administration, Business Management, Finance or related field Experience: 8 years progressive experience in business analysis, systems analysis, testing or other analytical experience In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Master's Degree MBA Demonstrated ability to have led the deliver of high quality, effective deliverables on-time and be a significant contributor to the development of cost-effective solutions. Expert understanding of business analysis core competencies Prior business analysis coaching and mentoring experience Strong time-management and organizational skills, Expert Use of Microsoft Office applications., The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.