Lead Business Analyst

Key Responsibilities Cross‑Functional Partnership Partner with Sales Innovations, Sales Business Development, Enterprise Architecture, and business product owners to support new and existing products within the Sales IT portfolio. Coordinate activities with internal and external technology owners and service providers. Consult with Delta project teams, and external vendors or consultants to ensure project and product integrity.

Product & Backlog Management Create and maintain the product backlog for Sales IT Self‑Service, the B2B Partner Portal, and Incentive systems. Conduct planning sessions to prioritize work for upcoming sprints and facilitate refinement and planning activities. Ensure product acceptance and readiness at key phases of the delivery cycle.

Develop communication materials and lead communication efforts related to product updates, priorities, and future roadmaps. Technical Delivery & Support Engage directly and regularly with development and delivery teams. Keep solution documentation current, accurate, and accessible.

Map and track technical dependencies across teams and systems. Serve as a point of contact for technical issues, documentation creation, and service‑level monitoring. Ensure Delta methodology, standards, and procedures are adopted and implemented.

Verify that technical solutions meet customer business goals and maintain high customer satisfaction. Design & Implementation Attend and lead design sessions with the product team. Assist with the design, development, and implementation of Sales initiatives.

Support the design of APIs for model consumption and execution strategies to enable efficient integration with client applications. Create and maintain development‑ready artifacts (user stories, requirements, diagrams, data mappings, etc.) tailored to evolving team needs and a hybrid Agile delivery model. #J-18808-Ljbffr