Lead Business Analyst at YVR
Vancouver Airport Authority
Job Description
Drive operational excellence at YVR as a Lead Business Analyst in the Innovation & Technology department. This position requires expertise in business analysis, technical program management, and operational systems implementation. You will oversee day-to-day technology systems management while supporting various business units.
Your role encompasses incident resolution, vendor management, and user requirement elicitation. Additional responsibilities include designing and testing vendor solutions, leading systems implementations, and developing business cases that drive positive outcomes. Key Responsibilities: • Manage technology system operations and vendor relationships • Configure, test, and troubleshoot packaged solutions • Lead system implementations while resolving issues promptly • Elicit user and operational requirements through workshops • Document workflows using relevant business tools Requirements: • 10+ years in enterprise-class application support • 5+ years in senior-level analysis and project management • Bachelor's degree in Computer Science or related field • Relevant professional certification (PMP or CBAP) • Strong analytical, communication, and documentation skills Elevate operational effectiveness through strategic analysis and project delivery in the vibrant environment at YVR. #J-18808-Ljbffr