Lead Analyst - Collections

Hybrid work: This role requires a mix of on‑site and off‑site work, with at least 40% in‑person presence. Temporary Full‑Time, End Date: 28 March 2031; Salary: $99,600–$117,200. Application Deadline: 26 May 2026.

We are looking for a Lead Analyst – Collections to join the Collections, Strategy & Integration team. This role supports the Manager, Strategic Planning & Business Integration, and focuses on statistical analysis, predictive modeling, customer analytics, reporting, and data governance. Formula for success Partners with business leaders to deliver strategic analytics that inform decision‑making across the integrated supply chain, serving as a subject‑matter expert across multiple analytics domains, promoting best practices, mentoring team members, and communicating tailored insights effectively to stakeholders.

Performs statistical analyses to support a range of business and cross‑functional initiatives, contributing to business intelligence roadmaps and strategic planning. Represents the collections division on enterprise projects and supports the definition and tracking of success measures and expected benefits. Supports data governance and data quality initiatives, ensuring changes are effectively communicated and reflected across KPIs, metrics, reports, and analyses.

Identifies and addresses data gaps, collaborates with IT and stakeholders to resolve data availability challenges, and drives continuous improvement in data processes. Establishes standard procedures and documentation, ensures consistency and repeatability in reporting, and supports system enhancements through business analysis and user acceptance testing. Leads the reporting and analysis for the Collections division for short and long‑term strategic plans and throughout the integrated business planning process.

Supports the division’s portfolio of key initiatives, including intake support, delivery support, risk/issue management, and benefit realization. Desired education and skills Post‑secondary level education in a relevant discipline from a recognized academic institution, preferably a university degree in business, mathematics, analytics or computer science. A minimum of 5–7 years of experience in data/information management and statistical analysis.

Extensive knowledge of database management, data architecture, Excel, MS Word, PowerPoint, web‑based technology. Experience with SAP BIW, Microsoft Azure or equivalent. APICS/CPIM and understanding of lean manufacturing concepts an asset.

Excellent team‑building and leadership skills; proven ability to build trust and relationships. Excellent communication and storytelling skills; proven ability to provide sound independent guidance of the portfolio’s matters to a business unit’s leadership. Demonstrated problem‑solving and decision‑making ability.

Superior analytical skills and advanced knowledge of spreadsheets and data‑modeling tools. Advanced ability to present and communicate information and technical training in group settings to a wide and diverse audience. Excellent organizational skills and ability to work independently and to manage multiple priorities.

What we offer you Payment in lieu for vacation and benefits. Annual performance award up to 8%. Defined benefit pension plan.

Employee discounts, wellness program, professional resources. What you can expect This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time (2 days of the week). Shift/hours: Monday to Friday, 37.5 hours a week, 7.5 hours a day.

Travel requirements – 1–2 times a year for meetings. Equal Employment Opportunity We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute. We thank all applicants for their interest.

However, only those considered for an interview or invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us. #J-18808-Ljbffr