IT Technician

Provide prompt, courteous support for both onsite and remote u , resolving technical issues involving hardware, software, connectivity, and peripherals. Perform daily system monitoring, ensuring the integrity, availability, and performance of IT resources across the facility. Configure, image, deploy, and maintain laptops, desktops, iPads, and thin clients, including hardware diagnostics and warranty management.

Troubleshoot manufacturingfloor technologies such as label printers, networkconnected devices, and equipment requiring elevated or hardtoaccess locations. Administer Active Directory accounts, file permissions, and application access, while delivering enduser training to improve technology adoption and efficiency. Collaborate with crossfunctional teams using strong communication, documentation, and interpersonal skills to maintain reliable technology operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience Must be able to troubleshoot, diagnose, and repair end user computer issues. (3-5 yrs exp) Experience work on industrial Printers (ex. Zebra or Rico) Cabling knowledge and hands on familiarity is a must (25-30% of the work) Hands on experience with tasks like Key Turns, PBC Jackets, Switch Failures Experience troubleshooting computers and software programs Experience with VMware, Anti-Virus Suites, O365, SCCM a plus Experience supporting mobile devices and MDM General knowledge of networking protocols Familiar - with helpdesk software (SDP) Nice to Have Skills & Experience Associates Degree, Bachelor's Degree preferred - 3 years exp is really all they need A or other industry certification is a plus Experience in large manufacturing plant Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.