IT Systems Analyst

IT Systems Analyst As an IT Systems Analyst, it will be your responsibility to maintain and improve central information systems that facilitate and deliver timely data for decision making. About the Role Provide 2nd line support for core systems (including Dynamics 365 Business Central), ensuring timely resolution and ownership of issues Contribute to the delivery of ERP and IT projects, including requirements gathering, testing, issue management, and reporting Analyse business processes, identify improvements, and support the implementation of effective solutions Build strong relationships with users, teams, and suppliers to ensure systems meet business needs Use AI tools and Microsoft Power Platform (PowerApps, Power Automate) to automate processes and improve efficiency Maintain up-to-date system and business knowledge, supporting users and contributing to documentation and training Support the rollout of the IT and Data Strategy and drive continuous improvement across systems and processes Provide out-of-hours support as part of an on‑call rota, ensuring continuity of service and timely resolution of critical issues About You Qualifications 3rd level qualification or equivalent in an IT‑related field, with a minimum of 1 year of experience in the field or a related area Experience with ERP systems (e.g. Dynamics 365 Business Central) Ability to analyse issues, problem‑solve, and identify improvements Clear communication with both technical and non‑technical users Experience with Power Platform (PowerApps, Power Automate) and emerging AI tools Strong analytical thinking and ability to identify process improvements Proactive approach to resolving issues and reducing repeat problems Team player with a proactive approach to learning and support Experience with SQL, reporting, or data analysis Understanding of project delivery and working within project teams Ability to deliver user training and produce clear documentation You will be expected to travel to our company sites as and when required, therefore having a valid driving licence and transport is essential along with business car insurance.

Benefits Competitive salary commensurate with the role, standard benefits such as 25 days annual leave plus bank holidays, contributory company pension, Life Assurance, full wellbeing support through our Employee Assistance Programme, and enhanced Maternity and Paternity leave. The closing date for applications is 5pm on Friday 5th June 2026. We are an Equal Opportunities Employer.

Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted. #J-18808-Ljbffr