IT Support Engineer

We are seeking an experienced IT Support Engineer to join our team and provide technical support for our healthcare organization. The ideal candidate will have a strong background in IT support and be able to troubleshoot and resolve technical issues in a timely and efficient manner. This is a full-time, permanent position with opportunities for growth and development within our organization.

Key Responsibilities: - Provide technical support to all employees and departments within the organization - Troubleshoot and resolve hardware, software, and network issues - Monitor and maintain network security and data backup systems - Manage user accounts and access permissions - Train and support employees on the use of technology and software - Develop and maintain technical documentation and procedures - Collaborate with IT team to implement new technology and systems - Stay up-to-date with industry trends and advancements in technology Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - 2+ years of experience in IT support or a similar role - Strong knowledge of computer systems, hardware, and software - Experience with network administration and security - Excellent troubleshooting and problem-solving skills - Ability to work independently and in a team environment - Strong communication and interpersonal skills - Proven ability to manage multiple tasks and prioritize accordingly - Certifications in relevant IT areas (e.g. CompTIA A+, Network+, Microsoft, etc.) are a plus