IT Operations Coordinator | Executive Support
AD Mortgage
Job Description
About this opportunity
We are looking for a high-functioning IT Operations Coordinator to serve as the operational backbone for our Chief Information Officer and the broader IT leadership team. This is not a technical support role; it is a Strategic Coordination role. You will be responsible for the seamless execution of the CIO’s professional and personal logistics, acting as a project tracker, vendor liaison, and executive gatekeeper.
This role is perfect for someone who is "tech-literate," exceptionally organized, and thrives in a high-stakes environment where they can manage both business projects and executive lifestyle logistics.
Key Responsibilities
Audit and architect the CIO’s calendar. You will proactively move meetings, protect efficient work time, and ensure the CIO is focused on high-value activities.
Serve as the point of contact for external IT vendors. You will attend meetings, capture technical action items, and ensure that follow-ups are executed in a timely manner.
Act as a supporting hand for our IT teams. You will track project milestones and report progress directly to the CIO, ensuring nothing falls through the cracks.
Manage all aspects of travel lifecycle (flights, hotels, ground transport) and handle sensitive personal administrative tasks (scheduling family appointments, school/daycare logistics) to provide full-spectrum support.
Working Conditions
This is a full-time, office-based position in a modern, cozy environment in our Fort Lauderdale HQ.
Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, promoting a healthy work-life balance.
Skills & Qualifications
3-5 years of experience in a high-level Coordination or Executive Support role, preferably in a tech-driven company.
At least 2 years of experience in personal or executive assistant roles.
At least 1 year of experience in junior IT roles or related education.
Entry to middle level proficiency in draw IO, Jira, Zoho, and other project management software. Advanced proficiency of Microsoft 365 suit.
Languages: English and Russian languages are required to native or bilingual level of proficiency.
What We Offer | Career and Culture
Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.
Growth Path: Defined paid training and clear pathways for career development.
Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).
Take the first step towards a rewarding career in the mortgage industry with AD Mortgage.
Our professional Recruitment team will reach out to you shortly!
Connect with us: Explore our social media to get a sense of our rich corporate culture.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.