IT Engineer

Fred Perry is a global community of over 370 employees inspired by the Laurel Wreath and what it represents. Purpose This role blends project delivery, BAU support, cloud engineering, security, vendor management, documentation, and mentoring. It requires someone who can hit the ground running, communicate clearly, and operate with a high degree of professionalism.

You will work across a variety of infrastructure, cloud, automation, networking, and security platforms, supporting both strategic initiatives and daily operational demands. The role includes leading assigned transformation projects, resolving advanced technical escalations, and driving continuous improvements across the IT estate. This position may require occasional out-of-hours work and limited travel across the UK, EU and US for project or operational needs.

Key Responsibilities Lead and deliver infrastructure and cloud projects, working collaboratively with senior engineers and stakeholders. Contribute to long‑term architectural planning, providing input into future‑state designs and technology direction; propose modern, cloud‑first solutions. Design, deploy, and support Microsoft 365 and Azure workloads, including identity, security, and collaboration solutions.

Drive support for Microsoft Copilot implementation, optimising end‑user experience and overseeing administration. Work on initiatives involving AI automation, agent‑based systems, and emerging Microsoft cloud technologies. Lead major infrastructure, cloud, and application migration projects within your allocated scope.

Act as a senior escalation point for third‑line issues through to full resolution. Support daily IT operations across servers, networking, cloud services, identity platforms, and security tooling. Assist with general IT department needs, including hardware procurement, vendor coordination, and asset/licensing management.

Ensure systems meet high standards of uptime, performance, and reliability. Follow ITIL‑aligned processes, including change control, incident and problem management, and documentation standards. Troubleshoot and support core networking components (TCP/IP, DHCP, DNS, routing, VPN).

Maintain secure, resilient connectivity across cloud and on‑premises infrastructure. Maintain a strong security‑first mindset across all platforms and processes. Support governance requirements, including GDPR and PCI compliance.

Contribute to audit readiness and ongoing security enhancements. Collaborate with internal teams, clients, business stakeholders, and external vendors. Translate complex technical topics into clear, user‑friendly language for non‑technical audiences.

Produce high‑quality documentation, including standards, knowledge‑base articles, and procedural guides. Mentor junior engineers in technical and process‑related areas. Support skills development, knowledge sharing, and best‑practice adoption.

Contribute to shaping technical standards and improving operational practices. Demonstrate professionalism, quality, and clarity in all interactions. The Person Self‑starter with the ability to hit the ground running.

Energetic, eager to learn, and motivated to improve systems and processes. Excellent written and spoken English; clear and confident communicator. Ability to manage multiple projects and tasks under tight timelines.

People‑focused, approachable, and able to build strong working relationships. High attention to detail, documentation quality, and operational accuracy. Keeps up‑to‑date with emerging technologies, cloud advancements, and industry best practices.

At least 2‑3 years’ experience in a similar Senior / Third Line role. Ideally holding 2‑3 of the following certifications: AZ‑104, AZ‑700, AZ‑500, SC‑200, MS‑100. Additional beneficial certifications: ITIL Foundation, Security+, Jamf, Linux, M365, AI/Copilot certifications.

Desirable Experience Experience using APIs for systems integration or workflow automation. Building and supporting automation solutions using Azure Logic Apps. Experience with the Power Platform, especially Power Automate.

Working within medium‑to‑large enterprise technology environments. Vendor management, procurement experience, and supplier engagement. Building documentation, technical standards, and internal knowledge‑bases.

Exposure to DevOps tools, infrastructure automation, or CI/CD pipelines. Hours We actively encourage our teams to have a good work/life balance and so we are pleased to offer flexible working shifts at Fred Perry HQ. Core shift hours are from 10:00 am to 4:30 pm, with options to start and finish earlier or later.

A 30‑minute early finish is offered on Fridays. The role is a mix of office‑based (London) and remote working. We expect the employee to come into the office regularly for face‑to‑face meetings and to work alongside their team on collaborative projects.

Benefits Annual performance‑related bonus Competitive salary Generous staff discount and regular sample sales Generous pension scheme with 8.5% company contribution Option to buy an extra 5 days holiday annually Enhanced maternity and paternity packages Life insurance Private healthcare Cycle to work scheme Early finish Fridays Season ticket loan Additional benefits with long service 25 days annual leave plus Bank Holidays Annual Birthday vouchers EAP Social Events We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity. #J-18808-Ljbffr