IT Engineer

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents PURPOSE This role blends project delivery, BAU support, cloud engineering, security, vendor management, documentation, and mentoring.

It requires someone who can hit the ground running, communicate clearly, and operate with a high degree of professionalism. You will work across a variety of infrastructure, cloud, automation, networking, and security platforms, supporting both strategic initiatives and daily operational demands. The role includes leading assigned transformation projects, resolving advanced technical escalations, and driving continuous improvements across the IT estate.

This position may require occasional out-of-hours work and limited travel across the UK, EU and US for project or operational needs. TYPES OF WORK Work is split between flexible office-based hours and remote working. The core shift is from 10am to 4.30pm with options to start earlier or finish later, and 30‑minute early finish on Fridays.

The role requires regular office presence for face‑to‑face meetings. KEY RESPONSIBILITIES Technical Leadership & Project Delivery Lead and deliver infrastructure and cloud projects assigned to you, working collaboratively with senior engineers and stakeholders. Contribute to long‑term architectural planning, providing input into future‑state designs and technology direction.

Propose modern solutions with a cloud‑first approach. Design, deploy and support Microsoft 365 and Azure workloads, including identity, security and collaboration solutions. Drive and support the implementation of Microsoft Copilot and optimise end‑user experience under administrative oversight.

Work on initiatives involving AI automation, agent‑based systems and emerging Microsoft cloud technologies. Lead major infrastructure, cloud and application migration projects within your allocated scope. Act as a senior escalation point for third‑line issues through to full resolution.

BAU Support & Operational Excellence Support daily IT operations across servers, networking, cloud services, identity platforms and security tooling. Assist with general IT department needs including hardware procurement, vendor coordination and asset/licensing management. Ensure systems meet high standards of uptime, performance and reliability.

Follow ITIL‑aligned processes including change control, incident and problem management and documentation standards. Networking & Infrastructure Support Troubleshoot and support core networking components (TCP/IP, DHCP, DNS, routing, VPN). Maintain secure, resilient connectivity across cloud and on‑premises infrastructure.

Security, Governance & Compliance Maintain a strong security‑first mindset across all platforms and processes. Support governance requirements including GDPR and PCI compliance. Contribute to audit readiness and ongoing security enhancements.

Collaboration, Communication & Stakeholder Engagement Liaise with internal teams, clients, business stakeholders and external vendors. Maintain strong communication and build collaborative relationships. Translate complex technical topics into clear, user‑friendly language for non‑technical audiences.

Produce high‑quality documentation including standards, knowledge‑base articles and procedural guides. Mentor junior engineers in technical and process areas. Support skills development, knowledge sharing and best‑practice adoption.

Contribute to shaping technical standards and improving operational practices. Demonstrate professionalism, quality and clarity in all interactions. QUALIFICATIONS & EXPERIENCE Self‑starter with the ability to hit the ground running.

Energetic, eager to learn and motivated to improve systems and processes. Excellent written and spoken English; clear and confident communicator. Ability to manage multiple projects and tasks under tight timelines.

People‑focused, approachable and able to build strong working relationships. High attention to detail, documentation quality and operational accuracy. Keeps up‑to‑date with emerging technologies, cloud advancements and industry best practices.

At least 2–3 years’ experience in a similar Senior / Third Line role. Ideal: holding 2–3 of the following certifications – AZ‑104, AZ‑700, AZ‑500, SC‑200, MS‑100. Additional beneficial certifications: ITIL Foundation, Security+, Jamf, Linux, M365, AI/Copilot certifications.

Experience using APIs for systems integration or workflow automation. Experience building and supporting automation solutions using Azure Logic Apps. Experience with the Power Platform, especially Power Automate.

Experience working within medium‑to‑large enterprise technology environments. Vendor management, procurement experience and supplier engagement. Building documentation, technical standards and internal knowledgebases.

Exposure to DevOps tools, infrastructure automation or CI/CD pipelines. BENEFITS Annual performance‑related bonus. Generous staff discount and regular sample sales.

Generous pension scheme with 8.5% company contribution. Option to buy an extra 5 days holiday annually. Enhanced maternity and paternity packages.

Life insurance. Cycle to work scheme. Early finish Fridays.

Season ticket loan. Additional benefits with long service. 25 days annual leave plus Bank Holidays. EAP.

Social events. Location: England, United Kingdom of Great Britain and Northern Ireland. #J-18808-Ljbffr