IT Consultant

Job Description Job Description What We Do: Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.

About This Job: As an IT Consultant, you’ll be providing in-person and remote technical support to employees. Whether it’s crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you’re ready for whatever the day brings. You’ll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding.

You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships. This position is onsite 4x per week. What You’ll Do: Be the dedicated support technician on a variety of accounts/clients all in different industries and environments Assist on IT project deployments (MDM rollouts, Network configurations, etc) Configure and support Mac OS and Windows devices in office and environments Manage physical assets such as inventory, cable management, and the general workspace Manage and support identity platforms that govern application access such as Okta and Google Workspace Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows Facilitate IT shipments such as on/off-boarding packages and equipment Travel to client sites on scheduled and emergency case-to-case basis Perform ad-hoc and miscellaneous IT tasks About You: Bachelor's degree in a computing related discipline 3-4+ years of experience in an IT focused role Experience with Mac OS and Windows Customer-service oriented with strong communication skills Passion for IT as well as building relationships Curious, self-starter, collaborative, and adaptable in an ever-changing field Benefits: ❤️️‍