Inside Sales / Customer Service

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

We are a flat-rolled carbon processor/distributor in Northeast Ohio looking to hire an Inside Sales / Customer Service Representative.  

Responsibilities include:

• Communicate with customers to understand expectations and issues
• Enter customer sales orders
• Track existing orders in order to expedite if necessary or discuss with customers
• Track inbound material
• Understand the computer system as it relates to work orders, sales orders, receiving, and inventory costs

Qualified candidates will have:

• Minimum of three years of customer service experience in flat-rolled steel
• A professional demeanor and an ability to communicate effectively with customers and vendors
• The ability to make sound business decisions utilizing the data at hand
• Strong data entry and math skills
• Skilled in Microsoft Excel and Word
•