Infrastructure Engineer

Infrastructure Engineer Bradford - Onsite 5 days a week 3 month contract Inside of IR35 £28 per hour My client is looking for an Infrastructure Engineer to join their team, this roles core purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience. Key Responsibilities Deliver and support IT infrastructure and end-user services in line with agreed service levels. Support continuous service improvement, embedding customer care and service excellence as core values.

Follow IT service management (ITIL) processes, ensuring consistency, accurate documentation, and effective use of service management tools. Collaborate with colleagues to identify, investigate, and resolve system and service issues, including preventative measures. Provide specialist technical advice and guidance, including mentoring less experienced colleagues.

Manage and protect confidential and sensitive information, ensuring compliance with legislation (e.g. DPA, FOI). Supervise external technical consultants when required and deputise for senior managers as needed.

Esstential Knowledge and Technical Skills Server, storage, and email technologies (physical & virtual environments, Exchange, VMware/Hyper-V). Desktop, workspace, and virtual desktop technologies (Citrix, Windows environments). Network, security, telephony (Cisco, Nexus, Mitel VOIP).

Datacentre, monitoring, bulk printing, and midrange systems.